NASHVILLE, Ind. – Congratulations are in order for a Telecommunicator, identified only as “Dana,” from the Brown County 911 Dispatch Center. She was recognized on Thursday by the Indiana Statewide 9-1-1 Board. Dana recently received a 9-1-1 call about an...

https://urgentcomm.com/files/2022/02/ATT-Fred-Scalera-podcast-on-02-11.mp3 Fred Scalera, AT&T’s director of government program management for FirstNet, highlights the permanent infrastructure and deployable assets that AT&T has put in place to support both...

The city of Denver doesn't have enough people to answer 911 calls. Dispatchers are leaving, in part, because of nasty callers. DENVER — The city of Denver doesn't have enough people to answer 911 calls. The reasons for dispatchers leaving are layered, but the list...

Feb. 12—CORRIGANVILLE, Md. — Beginning Sunday morning, ambulance service in the Corriganville area will be provided solely by the Allegany Department of Emergency Services. The membership of the Corriganville Volunteer Fire Department has voted to no longer offer the...

Edward Parkinson this year is celebrating a full decade of work on what is today FirstNet. Roughly ten years ago he was a staffer for former Rep. Peter King of New York, working on the legislation that would eventually create FirstNet. He then joined the nascent...

MONTGOMERY COUNTY, Md. (7News) — Montgomery County Public Schools may soon begin clearing officer space for the police department, a new plan revealed Tuesday details. A growing number of people have demanded the return of school resource officers amid a violent...

NEW YORK (NEWS10) – The New York Power Authority (NYPA) has collaborated with AT&T to build and pilot FirstNet, the only nationwide, high-speed broadband communications platform dedicated to America’s first responders and the extended public safety community....

ELLSWORTH — The Hancock County Sheriff’s Office and Regional Communications Center (RCC) are the latest local agencies to switch to a digital communication system, joining much of the rest of law enforcement — and the world — in going digital. Like the Ellsworth...

WASHINGTON COUNTY, Md. (WDVM) — Improvements to NextGen 911 are constantly being made for residents who need help. In a recent Washington County Board of Commissioners Meeting, a proposal presented by the Planning and Zoning GIS department was made so towns with...

Habersham County, much like many businesses and governments across the nation, is experiencing staffing shortages and employee turnover. The solution to that shortage, according to county officials, could lie in a property tax increase. There are currently 35 open...

A 911 dispatcher has been charged with invasion of privacy after allegedly hiding a secret camera at a urinal in a Pennsylvania the area where a number of officers were arrested by themselves. Operator John Logan, 49, allegedly fitted a camera with an SD card with...

They answer your calls when you're in an emergency, but fewer people want to become police dispatchers and some departments are working at minimal levels.New Mexico State Police has three dispatch centers. One in Albuquerque, another in Las Cruces and the last one in...

article ATLANTA - Atlanta's 911 system is experiencing server issues due to a power system failure on Thursday night. The Atlanta Police Department said 911 operators are still able to take calls and dispatch units, but the issue is with the computer-aided dispatch...

Guilford Metro 911 received its re-accreditation from the International Academy of Emergency Dispatch (IAED) as an Accredited Center for Emergency (ACE) Medical Dispatch. This is GM 911’s fifth re-accreditation and makes it the world’s 134th medical ACE. GM 911 will...

At 2:23 a.m. on Jan. 16 of this year, LEAD Telecommunicator at Bureau Emergency Communications, Dawn Porter, received a cellular 911 call that displayed zero information in the organization’s system. Usually, landline 911 calls will display the phone owner’s name and...

SIDNEY — The Shelby County Sheriff’s Office recently enabled RapidSOS, a solution that provides life-saving data – including caller location, health and medical information, connected building and alarm date, vehicle telematics data, and more – to 911...

TOLEDO, Ohio — It's been four months since Lucas County's eight regional 911 call centers were consolidated into one central hub at the 911 Regional Council of Governments in Central Toledo. So far, Sylvania's director of public safety says the new system is...

A recently introduced Kentucky House bill would fund the state’s implementation of a simplified suicide prevention hotline through a tax on mobile phones. Kentucky’s legislation proposes a 70-cent mobile phone tax on all monthly mobile phone bills, phone cards,...

Doug Hanson is about to accomplish a first for Yankton. Today (Thursday), after a 28-year career as a dispatcher, Hanson, 56, is set to retire from the position, the first person to do so in the county’s history. Public service has always been Hanson’s calling. “I...