Baldwin Borough resident Will McDine has combined his passion for building and love of a classic first responder TV show into a potential package for a Danish toy company. The Allegheny County dispatcher and former Castle Shannon volunteer firefighter has created a...

To help celebrate Women's History Month in March, the West Plains Police Department recognized Paula, who has worked at the department for 15 years and is currently a dispatcher.  “Our Dispatchers are our Officers 'Lifeline' providing the most updated information...

LEETONIA–Village council is considering a contract with Columbiana for emergency dispatch services. Council last week tabled an emergency resolution authorizing Mayor Kevin Siembida to contract with Columbiana for dispatch. The resolution will be revisited at the next...

On Tuesday, March 15, President Joseph Biden signed into law H.R. 2741, the 2022 Federal Homeland Security bill which includes providing a $1 million grant to the Town of North Branford to upgrade its outmoded emergency operations communications center. Speaking at...

PRINCE FREDERICK, Md. – Meet Public Safety Dispatcher II Ashley Lowery for the Department of Public Safety, Emergency Communications. As a Public Safety Dispatcher II, Ashley supervises five dispatchers and call takers on her shift, answers emergency and...

WATERTOWN — Prior to going into the Jefferson County Dispatch Center and being the “first, first-responders,” six remarkable women hold a briefing every day to discuss any major events that had happened during the previous shift. The main topic of conversation on Feb....

WACO, Texas (KWTX) - A Bosque County woman has been arrested after calling over 50 times Bosque County Dispatch in non-emergencies calls. Bridget Nicole Beard made the calls March 19 to dispatch and would not speak when asked if there was an emergency. Bosque County...

Law enforcement agencies throughout Mohave County could get more than a half-million dollars in upgrades this year, with the help of state grant funding. The Mohave County Board of Supervisors is scheduled today to vote on a modified 911 operations budget for the 2022...

A person calling 911 during an emergency may be too excited and may not be clear when talking to a dispatcher about where to send help. Or they may just need some reassurance that help is on the way. Recently, the Warren County Communications Center launched a text...

MADISON CO., Ala. (WAFF) - We know it’s been a struggle for many businesses to build back employees as we’re moving out of the pandemic, but for some professions, the need is more critical than others. The Madison County 911 center has been working to hire more...

MILWAUKEE (CBS 58) -- During the pandemic we've seen many industries put out a call for more workers. Few are as urgent as the need for more 911 operators right here in Milwaukee. Better efficiency, and some stress relieved. This is what the future looks like inside...

DORCHESTER COUNTY, S.C. (WCSC) - By September 2022, people living in Dorchester County could start reaping the benefits from an upgrade in the county’s computer aided dispatch program, known as CAD. County officials said this investment of nearly $1,000,000 in federal...

That was the case for a local woman during that shooting spree earlier this week in the Foothills. One woman said everything was actually unfolding near her home. She picked up the phone, tried 911 and 242-COPS, but no luck. “I was calling 911, unfortunately, there...

Some police officers are able to work full careers without ever having to unholster their service weapons on a call, says Derrick Walker, director with the 911 dispatch center in Durango. But not one day goes by that any of them could have done their jobs without...

HARTINGTON — Cedar County’s 911 system will be getting a major upgrade later this fall. The county is preparing for what’s known as Next Generation 911 - new technology that allows the public to share videos, images and text messages with 911 call centers. The new...

The Warren County Communications Center recently added texting software to help reassure callers to 911 that help is on the way.  “After we looked into it and had a demonstration, we thought this would work great here as well,” she said. Warren County implemented the...

The Piscataquis County Emergency Management Agency wants to see more residents use an app it launched less than a year ago for alerts and emergency planning — even though it remains difficult for some to access it. Last month, Piscataquis County Commissions decided to...

The West Central Illinois Joint Dispatch has earned national recognition for being one of the best of the best. West Central Joint ETSB 911 has been recognized by the International Academies of Emergency Dispatch® (IAEDTM) as an Accredited Center of Excellence, or...

RICHMOND, Va. (WWBT) - The City of Richmond, Henrico, Chesterfield and Hanover Counties all say they are in need of 911 operators. “This is a way if you don’t want to be on the frontlines to really be that first, first responder,” said Rebekah Taylor, Henrico Police...

From last November through this month, hundreds of calls were made to Saskatchewan’s 911 dispatch centre, all made from an unregistered cell phone. RCMP say the caller didn’t identify themselves, nor did they indicate any emergency. A news release from the...