We have every reason to feel safe in this area, not because we are immune to tragedy but because we have some of the best prepared and most dedicated first-responders available. If you don’t believe it, check Friday’s edition of The Daily Independent.

People want to live in well and safe communities. A cornerstone of community safety and wellness is 911 emergency communications. The Washtenaw County Sheriff’s Office (WCSO) Metro Dispatch Center is the largest primary Public Safety (911) Answering Point (PSAP) in...

On August 27, 2024, at approximately 3:36 PM, the Dover Police Department received a call from an individual in Albania, reporting that their brother’s boat was sinking in the English Channel off the coast of Dover, England.  The caller had conducted an internet...

ATLANTA, Ga. (Atlanta News First) - Barrow County’s Board of Commissioners honored over 50 public safety departments and agencies that helped respond to the shooting at Apalachee High School in their meeting on Tuesday night. There are those who literally answered the...

A Naples police dispatcher attempted to defuse a confrontation between a man and Naples Mayor Teresa Heitmann moments before authorities arrived on scene last week, a 911 call shows. READ FULL ARTICLE

“Oaklanders deserve to feel assured that when they dial 911 in an emergency, someone will be answering swiftly to start dispatching the emergency responders they need. Today we’re taking a huge step to reinforce that confidence and to improve our emergency service to...

Westminster first responders, police, fire, EMS, and 911 services are now the sixth Front Range Communications Consortium (FRCC) member, according to a news release from August 23.

“We know with better cell phone service, Coloradans can have peace of mind when traveling through the mountains. Today’s tour allowed us to not only engage with experts about some of the challenges of cell phone connectivity in rural Colorado, but to learn more about...

The number used in an emergency is on every police car and fire truck nationwide. Still, people have no idea what the person on the other end of the phone does when they call 911. The 2024 Cobb 911 Kids Expo offers community members, the opportunity to meet Cobb's 911...

The N.C. 911 Board awarded $21.028 million in grants at its Aug. 23 meeting that will benefit 14 public safety answering points (PSAPs) that handle 911 calls on behalf of North Carolina’s communities. READ FULL ARTICLE

The Federal Communications Commission is an independent Federal agency overseen by Congress that regulates interstate and international communications by radio, TV, wire, satellite, and cable throughout the United States. The five-member commission is responsible for...

On Tuesday Norman fire, police, and EMS services unveiled a new emergency communications center in east Norman. This state-of-the-art facility has been 10 years in the making and will become the new nerve center for Norman emergency services. “It’s an active...

Today, Councilmembers and public safety officials celebrated improvements to the City of Philadelphia’s 9-1-1 system. These changes follow Councilmember Jamie Gauthier’s hearing on PPD’s 9-1-1 Call Center. READ FULL ARTICLE

The Nebraska Public Service Commissions 911 Service System Advisory Committee at their August 14 meeting recommended that Richardson County not connect to the 911 service system as a secondary communication center at this time. Richardson County had requested the...

DC's dispatch system has had 18 disruptions since December. One of those outages coincided with the death of a 5-month-old baby whose family said their first 911 call was not answered READ FULL ARTICLE

The FOX 8 I-Team found a Cleveland police dispatcher has been disciplined for what she did with a city computer. It might be something you’ve done at work. Records show dispatcher Makeeba Greer was punished for looking up a word game on a city...

‘Trying to clear up misinformation’ A topic that has been simmering in the Centralia City Hall council chambers for almost 20 years is quickly coming to a boil.

There are more signs of trouble at DC's embattled 911 call center. WUSA9 has learned employees are calling out so often that the Office of Unified Communications (OUC) is offering bonuses for showing up to work READ FULL ARTICLE

Kent-based Valley Communications Center (911 calls and dispatch) recently received the 2024 Team of the Year Award from the Association of Public-Safety Communications Officials International. The employees received the award Aug. 5 during the international conference...