Comm Center News
Construction Set To Begin On New Cell Tower In Monroe: First Selectman (CT)
MONROE, CT — Construction is set to begin next week on a new communications tower in Monroe in the wooded area on the northern side of the former Chalk Hill School, according to First Selectman Ken Kellogg and Schools Superintendent Joe Kobza. "The new tower will...
Gallatin County 911 inaugural annual report reveals increase calls (MT)
Gallatin County 911 released its first annual report on Wednesday, revealing the rapidly growing county is experiencing a continually increasing number of calls to dispatchers. Gallatin County dispatchers processed 160,492 incoming calls in 2021, a 21.25 percent...
New service translates text-to-911 messages into English from 108 foreign languages (IN)
Hoosiers needing emergency assistance can now text 911 in their native language and have their plea for help immediately translated for a police, fire or ambulance dispatcher. The Indiana Statewide 911 Board recently announced it has partnered with INdigital to...
Riley County approves site study for new EMS headquarters (KS)
Riley County commissioners on Thursday gave approval for an architecture firm to determine the best size and space for a new EMS headquarters. The commission approved Lenexa-based firm Archimages to conduct a site and space needs study as the first part of the first...
‘God has smiled on McCormick County’: New emergency services facility in McCormick allows for more collaboration (SC)
MCCORMICK — A dream that was years in the making is now a reality, as McCormick County's new emergency services facility allows for shared resources and collaboration under one roof. The new facility had its grand opening this week, with officials offering tours of...
Port Angeles seeks input on posible site for joint facility (WA)
PORT ANGELES — The Port Angeles City Council is asking for public input on the possible use of the Volunteer Practice Field for a Joint Public Safety Facility. A special meeting at 5 p.m. Tuesday is for the purpose of hearing comments about the possible 18th Street...
Coral Springs Chief Clyde Parry: “Blessed to Have One of the Finest Dispatch Centers” (FL)
A Message from Coral Springs Chief Clyde Parry A couple of pranksters broke into our police station and stole all of the toilets in our bathrooms. A spokesperson for the City told reporters, “The police have nothing to go on.” April 1 is April Fool’s Day, and that was...
Jefferson County completes public safety radio project with over $15 million in savings (NY)
WATERTOWN — Since 2012, a group of Jefferson County legislators and department officials have been working to upgrade the county’s public safety radio system. Joseph D. Plummer, director of the county Office of Fire and Emergency Management, said the new radio system...
Newport News looks to expand program that sends mental health professionals on 911 calls (VA)
Newport News was one of the first cities in Virginia to start sending mental health professionals to 911 calls for mental health crises. So far, the program known as Community Assistance Response, or CARE, is showing signs of success. But it needs more staff to be...
Smart 911 safety profiles allowing emergency dispatchers to react quicker (AR)
LITTLE ROCK (KATV) — Rave Mobile Safety has created a new safety app called Smart 911. The app allows users to create a safety profile giving emergency services instant access to the user's personal information. The 911 dispatchers then use this information to...
911 Services Restored After National Outage Hit Edina Dispatch Center (MN)
EDINA, MN — The Edina Police Department put out a message late Wednesday night warning that some 911 calls may not get through. The department said the Edina 911 Communications Center was "experiencing difficulties" with calls from T-Mobile/Sprint users and...
E-911, City Dispatch consolidation project falls through (TN)
CLARKSVILLE, TN (CLARKSVILLE NOW) – The consolidation of Clarksville’s and Montgomery County’s E-911 dispatch centers, which has been in the works since at least 2018, has fallen through, according to Clarksville’s chief of police. The decision to keep the departments...
Public Safety Advocate: IWCE, Who Will Be First to Implement Truly Unified PTT? More IWCE Next Week
The IWCE made a triumphant return with IWCE 2022! Some may say it was smaller than earlier IWCEs or perhaps the show floor did not have as many vendors, but smaller or fewer vendors is not what matters. What does matter is that overall, the show was a great success....
Woman rescued from Palm Coast Resort after texting 911 she was being held against her will (FL)
PALM COAST, Fla. —A Flagler County woman was rescued Wednesday after she texted 911 for help. Officials say the Flagler County Sheriff's Office received a hang-up 911 call around 4:30 a.m. and soon after text messages began to come in from the same number. "I just...
You can now text 911 all across Southwestern Pennsylvania
Wireless customers can now text 911 all across Southwestern Pennsylvania if there’s a situation where they can’t call. The Southwestern Pennsylvania Emergency Response Regional Task Force said this allows people with hearing and/or speech impairments to access 911, as...
ShasCom, Shasta County’s 9-1-1 dispatch service, looking for employees (CA)
SHASTA COUNTY, Calif. — Shasta County's primary dispatch service, ShasCom, is understaffed and looking for dispatchers. ShasCom is a joint-powers agency that works with Redding police and fire, Anderson Police, Shasta County EMS, and the Shasta County...
Florida Department of Management Services Partners with Mission Critical Partners to Lead Statewide Training Program
The Florida Department of Management Services (DMS) announced today that it has trained more than 500 public safety personnel in the state using a professional development training program developed with Mission Critical Partners (MCP). The program has hosted 25...
Bentonville council OKs public safety radio system contract, fire training facility work (AR)
BENTONVILLE -- The City Council on Tuesday approved items in connection with a bond issue that passed last April. The council voted to award a contract to RACOM for a public safety radio system. The initial cost to build and implement the system is $6.5 million. The...
Language barrier removed in Text-to-911 (IN)
A language barrier has been removed for non-English speakers who need to contact 911 dispatchers in an emergency. Vigo County Central Dispatch has added a language enhancement to the Text-to-911 system, director Vickie Oster said Wednesday. People can now send text...
Georgia 911 CPR training bill faces decision in House
The bill followed on an 11Alive investigation that found dozens had needed assistance at Atlanta's airport while 911 operators were barred from giving instructions. ATLANTA — Calling 911 in Georgia is currently a game of roulette: you might get a medically-trained...
Upcoming Webinar
4.9 GHz Band: Review of the FCC Order
On October 22, 2024, the Federal Communications Commission (Commission) released its Eighth Report and Order (Eighth R&O) regarding utilization of the 4940-4990 MHz (4.9 GHz) band that protects incumbent users as requested by us, the Public Safety Spectrum Alliance (PSSA). This Eighth R&O addresses a number of issues related to the use of this band by public safety. Please join us for a briefing on this order and how it impacts public safety.
This presentation will be led by Chief Jeff Johnson (ret) and Attorney Jason Karp, one of the nation’s leading experts in public safety spectrum regulations.
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