Comm Center News
Dispatchers: the first link in the emergency response chain (FL)
EGLIN AIR FORCE BASE, Fla. - April 14 – 20 is Dispatcher Appreciation Week. Eglin has its own dispatchers made up of both firefighters and security forces Airmen all under one roof known as the Emergency Communications Center. Their job is to direct all emergency and...
Open Forum: It is National Public Safety Telecommunicators Week (VA)
The gateway for access to emergency services is 911. At all hours of the day or night a citizen or visitor to Winchester, Frederick or Clarke County will call 911 to get help from fire-rescue, the sheriff’s office, city or town police, or animal control services. A...
Hey Yakima Time to Thank Those We Call When We Need Help! (WA)
This is a week to celebrate and recognize those who are on the other side of the phone line when we're in trouble. The City of Yakima is celebrating the second full week of April (April 10-16) as National Telecommunicators Week. The week honors the men and women who...
Recognize Dispatchers during National Telecommunicators Week! (IN)
This week is National Telecommunicators Week! This week is set aside to recognize the 911 dispatchers for their hard work in assisting the public with any type of call that may require law enforcement, EMS or the fire department. Starke County Sheriff’s Department...
Logan Dispatch celebrates National Public Safety Telecommunicators Week (IL)
LOGAN COUNTY, Ill. - Every year, the 2nd week of April is nationally dedicated to honoring telecommunications personnel in the public safety community. The week-long event, which began in 1981, celebrates and honors those special individuals who chose to serve the...
Municipality earns international award for fire dispatch excellence (Canada)
(Fort McMurray, AB – April 11, 2022) – Regional Emergency Services (RES) joined an elite group having been recognized by The International Academies of Emergency Dispatch® (IAEDTM) as an Accredited Center of Excellence (ACE) for emergency fire dispatching. The RES...
Recognizing our local dispatchers with Public Safety Telecommunications Week (Canada)
This week is National Public Safety Telecommunications Week, honouring the telecommunication personnel dedicating their lives to public safety. "The dispatchers in emergency services are often forgotten about. We are the ones to take the first call with an emergency....
Who is on the other end of the line when you call 911? (IL)
Rebecca Langley - Operations Manager Becky Langley hears it all the time. “Well, you’re just a dispatcher.” But what exactly is a dispatcher? A 911 dispatcher or Telecommunicator is a highly trained professional and the first point of contact in an emergency. They...
Commissioners thank 9-1-1 dispatchers for their service (PA)
LOCK HAVEN — You don’t know their names, couldn’t recognize their faces while walking down the street. But, if you’ve ever been faced with an emergency, you’ve heard their voices. Clinton County’s 911 dispatchers are often the unsung heroes of emergency personnel....
City seeks assistance for new public safety facility, radios (NY)
BATAVIA — Federal funding to replace police and fire department radios, as well as aid to help with a new public safety building and police station are on the city’s mind. “The city has already invested $125,000 in replacing 49 portable radios,” City Manager Rachael...
Schuylkill County 911 center workers recognized for work, especially during deadly pileup on I-81(PA)
Employees of the Schuylkill County Communications Center were recognized at Wednesday’s commissioners meeting. “We had a situation Monday the 28th where Interstate 81 north became a mess,” commissioners Chairman Barron L. Hetherington said. Six people died when 80...
Did response times prompt big changes at Macon-Bibb E-911 center? (GA)
Macon-Bibb County said it quietly relinquished oversight of the E-911 center and assigned it to the sheriff’s office in early March MACON, Ga. — Edwin Iwo was at the wheel of his Dodge SUV, cutting through the Vineville neighborhood one Sunday evening in January when...
National Public Safety Telecommunicators Week: Meet Andrea Savage (Canada)
Our 911 Emergency Communications Centre (ECC) is staffed 24 hours a day, seven days a week, 365 days a year. They answer 911 and non-emergency calls while dispatching Police and Fire Services. Not only do our Communicators and Dispatchers answer 911 in an Emergency,...
Québec Emergency Telecommunications Operator Week – April 10-16, 2022 (Canada)
The largest health communication center in Québec handled 374,186 calls in 2021–2022 MONTRÉAL, April 8, 2022 /CNW Telbec/ - More than 110 emergency medical dispatchers (EMDs) responded to 374,186 calls in 2021–2022, an average of 1,025 calls per day. A peak of 1,653...
New recruits for Lenawee County Sheriff’s office; still overworked (MI)
ADRIAN — While progress is being made with hiring, the Lenawee County Sheriff’s Office continues to be plagued with staff shortages in all its departments, from road patrol and corrections to dispatch and records keeping. The Sheriff's Office reported last month that...
911inform Announces the Release of Location Discovery Solution (LDS) for Ray Baum’s Act 506 Compliance of Legacy Panasonic Telephone Systems in the United States
WALL, NJ / ACCESSWIRE / April 7, 2022 / 911inform, the nation's leading emergency management platform for Enterprise, announced today the launch of its Location Discovery Solution (LDS) for Panasonic. The 911 inform solution for Panasonic allows Panasonic to protect...
Tompkins County proclaims Public Safety Telecommunicators Week (NY)
National Public Safety Telecommunicators Week is the second full week of April, and in their April meeting this week, the Tompkins County Legislature presented a proclamation marking April 10-16 as Public Safety Telecommunicators Week in the County. County Legislature...
County dispatch center workers support each other while helping others (SD)
No lights are on in the Pennington County dispatch center save for the blue lights of computer screens and flashing yellow and reds to quietly tell co-workers who’s currently on a call. Calm voices echo on the radio across the room to alert emergency services...
Behavioral health clinicians help Bakersfield dispatch teams take 911 calls (CA)
BAKERSFIELD, Calif. (KERO) — They may not bear a blue badge but they’re important in keeping our city safe. Behavioral health clinicians on dispatch teams are pretty unique to Bakersfield and are already proving to make a difference. City Councilmember Eric Arias said...
‘Donuts with a Dispatcher’ program kicks off (PA)
Through the program people will get an hour-long, personal session with a dispatcher to ask questions, meet the dispatch staff on duty, and see what they do. MONROE COUNTY, Pa. — The Monroe County Control Center in Hamilton Township, near Stroudsburg, answers hundreds...
Upcoming Webinar
4.9 GHz Band: Review of the FCC Order
On October 22, 2024, the Federal Communications Commission (Commission) released its Eighth Report and Order (Eighth R&O) regarding utilization of the 4940-4990 MHz (4.9 GHz) band that protects incumbent users as requested by us, the Public Safety Spectrum Alliance (PSSA). This Eighth R&O addresses a number of issues related to the use of this band by public safety. Please join us for a briefing on this order and how it impacts public safety.
This presentation will be led by Chief Jeff Johnson (ret) and Attorney Jason Karp, one of the nation’s leading experts in public safety spectrum regulations.
REGISTER
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