Comm Center News
IWCE 2022: Standing up a remote dispatch system ‘doesn’t happen overnight’
The work-from-home evolution sparked by the ongoing COVID-19 pandemic two years ago wasn’t just limited to the commercial sector; many telecommunicators also found themselves suddenly logging in from the couch. “The pandemic has caused more of a need for remote and...
LCECC kicks off ‘Adopt a Dispatcher’ for National Public Safety Telecommunicator Week ‘ (KS)
The Lyon County Emergency Communications Center is preparing to celebrate National Public Safety Telecommunicator Week and director Roxanne Van Gundy is seeking some help from the community with “Adopt a Dispatcher.” Adopt a Dispatcher, she said, is a way to help...
New 911 law result of local leaders’ efforts (IN)
HANCOCK COUNTY — Indiana requires people to undergo minimum training before they can work in a variety of professions. Law enforcement officers, auctioneers and nail technicians are just a few. The state did not, however, mandate such preparation for those picking up...
Dept. of Military Affairs: OEC outlines state and local strategies for implementing Wisconsin NextGen9-1-1 GIS data
MADISON, Wis – The Wisconsin NextGen9-1-1 GIS Implementation Plan is now available on the Wisconsin Department of Military Affairs, Office of Emergency Communications (OEC) website. The newly released Plan was developed as part of a larger NextGen9-1-1 (NG9-1-1)...
Macomb County board mulling 42-cent per-month cell phone fee for 911 services (MI)
A committee of the Macomb County Board of Commissioners recently gave preliminary approval to a 42-cent per-month surcharge on cell phones for 911 operations, but a scheduled full-board vote on the matter last Thursday was delayed. The Records and Public Safety...
Mayor Taps New Directors For 911, Elderly Services (CT)
Mayor Justin Elicker continued filling out City Hall’s top ranks, tapping two new department heads to lead the city’s 911 call center and its programming for elderly residents. Elicker announced those latest appointments during a Monday afternoon press conference on...
Sheriff’s report: Florida man arrested for abusing 911
Summit County dispatch received 16 calls in a short period from the same individual in Canyons Village on Tuesday, March 15. The caller, a 22-year-old Florida man, made nine calls to 911 and seven others to the non-emergency number but never reported an emergency....
Commissioners move to upgrade county’s public safety radio system (PA)
Lebanon County commissioners took two major steps on Thursday to upgrade the county’s obsolete public safety radio system. They unanimously approved the purchase of nearly 2,000 field radios at a cost of $12.95 million for the county’s Department of Emergency Services...
A new 9-1-1 for mental health is on the way
Come July, Americans experiencing a mental health crisis can press three digits on their phones, “9-8-8,” and reach the suicide prevention hotline. The vision: The new, easy-to-use number is being billed as the “911” for mental health care. It’s a dramatic...
AT&T : FirstNet is Connecting More First Responders Across Illinois
FirstNet, Built with AT&T is Connecting More First Responders Across Illinois What's the news? AT&T* is America's public safety communications partner. In the nearly 5 years since we were selected by the First Responder Network Authority (FirstNet Authority)...
Emergency dispatcher crafts LEGO set honoring first responder TV show (CA)
Baldwin Borough resident Will McDine has combined his passion for building and love of a classic first responder TV show into a potential package for a Danish toy company. The Allegheny County dispatcher and former Castle Shannon volunteer firefighter has created a...
West Plains Police Department recognizes dispatcher during Women’s History Month (MO)
To help celebrate Women's History Month in March, the West Plains Police Department recognized Paula, who has worked at the department for 15 years and is currently a dispatcher. “Our Dispatchers are our Officers 'Lifeline' providing the most updated information...
Leetonia looks to shift dispatch to Columbiana (OH)
LEETONIA–Village council is considering a contract with Columbiana for emergency dispatch services. Council last week tabled an emergency resolution authorizing Mayor Kevin Siembida to contract with Columbiana for dispatch. The resolution will be revisited at the next...
$1M for North Branford Emergency Ops Center Granted in 2022 Federal Homeland Security Law (CT)
On Tuesday, March 15, President Joseph Biden signed into law H.R. 2741, the 2022 Federal Homeland Security bill which includes providing a $1 million grant to the Town of North Branford to upgrade its outmoded emergency operations communications center. Speaking at...
Calvert County Government Highlights Public Safety Dispatcher Ashley Lowery (MD)
PRINCE FREDERICK, Md. – Meet Public Safety Dispatcher II Ashley Lowery for the Department of Public Safety, Emergency Communications. As a Public Safety Dispatcher II, Ashley supervises five dispatchers and call takers on her shift, answers emergency and...
Emergency dispatchers serve as ‘first, first-responders’ | Government (NY)
WATERTOWN — Prior to going into the Jefferson County Dispatch Center and being the “first, first-responders,” six remarkable women hold a briefing every day to discuss any major events that had happened during the previous shift. The main topic of conversation on Feb....
Bosque County woman facing 911 abuse charges, calls dispatch over 50 times (TX)
WACO, Texas (KWTX) - A Bosque County woman has been arrested after calling over 50 times Bosque County Dispatch in non-emergencies calls. Bridget Nicole Beard made the calls March 19 to dispatch and would not speak when asked if there was an emergency. Bosque County...
State grant funding could help bolster 911 systems throughout Mohave County (AZ)
Law enforcement agencies throughout Mohave County could get more than a half-million dollars in upgrades this year, with the help of state grant funding. The Mohave County Board of Supervisors is scheduled today to vote on a modified 911 operations budget for the 2022...
New texting service improves 911 dispatchers’ connection to callers (OH)
A person calling 911 during an emergency may be too excited and may not be clear when talking to a dispatcher about where to send help. Or they may just need some reassurance that help is on the way. Recently, the Warren County Communications Center launched a text...
Madison County 911 in need of more dispatchers (AL)
MADISON CO., Ala. (WAFF) - We know it’s been a struggle for many businesses to build back employees as we’re moving out of the pandemic, but for some professions, the need is more critical than others. The Madison County 911 center has been working to hire more...
Upcoming Webinar
4.9 GHz Band: Review of the FCC Order
On October 22, 2024, the Federal Communications Commission (Commission) released its Eighth Report and Order (Eighth R&O) regarding utilization of the 4940-4990 MHz (4.9 GHz) band that protects incumbent users as requested by us, the Public Safety Spectrum Alliance (PSSA). This Eighth R&O addresses a number of issues related to the use of this band by public safety. Please join us for a briefing on this order and how it impacts public safety.
This presentation will be led by Chief Jeff Johnson (ret) and Attorney Jason Karp, one of the nation’s leading experts in public safety spectrum regulations.
REGISTER
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