A Message from Coral Springs Chief Clyde Parry A couple of pranksters broke into our police station and stole all of the toilets in our bathrooms. A spokesperson for the City told reporters, “The police have nothing to go on.” April 1 is April Fool’s Day, and that was...

WATERTOWN — Since 2012, a group of Jefferson County legislators and department officials have been working to upgrade the county’s public safety radio system. Joseph D. Plummer, director of the county Office of Fire and Emergency Management, said the new radio system...

Newport News was one of the first cities in Virginia to start sending mental health professionals to 911 calls for mental health crises. So far, the program known as Community Assistance Response, or CARE, is showing signs of success. But it needs more staff to be...

LITTLE ROCK (KATV) — Rave Mobile Safety has created a new safety app called Smart 911. The app allows users to create a safety profile giving emergency services instant access to the user's personal information. The 911 dispatchers then use this information to...

EDINA, MN — The Edina Police Department put out a message late Wednesday night warning that some 911 calls may not get through. The department said the Edina 911 Communications Center was "experiencing difficulties" with calls from T-Mobile/Sprint users and...

CLARKSVILLE, TN (CLARKSVILLE NOW) – The consolidation of Clarksville’s and Montgomery County’s E-911 dispatch centers, which has been in the works since at least 2018, has fallen through, according to Clarksville’s chief of police. The decision to keep the departments...

PALM COAST, Fla. —A Flagler County woman was rescued Wednesday after she texted 911 for help. Officials say the Flagler County Sheriff's Office received a hang-up 911 call around 4:30 a.m. and soon after text messages began to come in from the same number. "I just...

Wireless customers can now text 911 all across Southwestern Pennsylvania if there’s a situation where they can’t call. The Southwestern Pennsylvania Emergency Response Regional Task Force said this allows people with hearing and/or speech impairments to access 911, as...

SHASTA COUNTY, Calif. — Shasta County's primary dispatch service, ShasCom, is understaffed and looking for dispatchers. ShasCom is a joint-powers agency that works with Redding police and fire, Anderson Police, Shasta County EMS, and the Shasta County...

The Florida Department of Management Services (DMS) announced today that it has trained more than 500 public safety personnel in the state using a professional development training program developed with Mission Critical Partners (MCP). The program has hosted 25...

BENTONVILLE -- The City Council on Tuesday approved items in connection with a bond issue that passed last April. The council voted to award a contract to RACOM for a public safety radio system. The initial cost to build and implement the system is $6.5 million. The...

A language barrier has been removed for non-English speakers who need to contact 911 dispatchers in an emergency. Vigo County Central Dispatch has added a language enhancement to the Text-to-911 system, director Vickie Oster said Wednesday. People can now send text...

The bill followed on an 11Alive investigation that found dozens had needed assistance at Atlanta's airport while 911 operators were barred from giving instructions. ATLANTA — Calling 911 in Georgia is currently a game of roulette: you might get a medically-trained...

SHARON, Pa. (WKBN)- Contacting 9-1-1 is now more accessible than ever. In Mercer County, residents are able to now get ahold of 9-1-1 by texting. However, this does not mean this should be the first option to use. The texting option should only be used if someone is...

NORWALK — The city’s police department will soon receive a $5.6 million upgrade to its communications system, officials said. Approved last week by the Common Council’s Public Safety and General Government Committee, Norwalk police can begin the process of employing...

New Braunfels city officials say the 9-1-1 phone system remains operational after a critical component of the city’s public safety technology began experiencing technical problems on Tuesday. According to Jenna Vinson, the city’s director of communications and...

BOZEMAN, Mont. – The growing and highly visited Gallatin Valley over the past four years has created a significant increase in call volume prompting new upgrades and a search for more voices on the other end of an emergency call. The Gallatin County 911 Dispatch...

When Karima Holmes appeared at a June 9, 2020, virtual DC Council hearing (above) she had known for three weeks DC 911 made serious mistakes after a woman gave birth inside her Upper Northwest apartment. As the director of DC’s Office of Unified Communications (OUC)...

WALLA WALLA-Anyone familiar with trying to get an uber to find the exact location for pick-up, knows that some locations are harder than others to find. You may have the right address but on the opposite side of the building. Or you are on a road where there are no...