Apr. 15—ST. PAULS — The police department is in the process of updating the town's emergency dispatch services system, according to the St. Pauls chief of police. "We're having a new system installed," said St. Pauls Chief of Police Mike Owens. St. Pauls dispatches...

You remember the game 'Telephone.' You get in a line with all of your friends. The person at the beginning of the line says something to the person next to them. Then, that person tells the next person. And so on. By the end of the line, the bit is that what the last...

BATON ROUGE - They’re the people you never see in an emergency situation, but they might be some of the most important people you’ll deal with. Today is the last day of National EMS Communications Week. While the week is for praising these workers, the city also hopes...

EAU CLAIRE, Wis. (WEAU) - Saturday marked the final day of National Public Safety Telecommunicators Week. Aileen Bush is one of the supervisors for the Eau Claire Police Department’s dispatch center. “I’ve been here for 21 years,” Bush said. Bush says she saw the job...

LAPEER — The Lapeer County Board of Commissioners recognized two groups of people that serve Lapeer County in various ways by passing two resolutions at Thursday’s Committee of the Whole meeting. First, in honor of Public Safety Telecommunicators Week, the board...

FAIRFIELD, CT — Fairfield recently received $3.5 million from the federal government to replace the town's emergency radio network. "I want to thank Senator (Richard) Blumenthal for his help in securing these federal dollars that will cover the cost to build the...

It takes a calm person to work in a 911 dispatch center. The people who call for help are often distressed and can become demanding and abusive when they think the dispatcher is asking too many questions and not sending help quickly enough. But dispatchers like...

Pierre Mayor Steve Harding marked April 10-16 as Telecommunications Week with a proclamation and highlighted the city's dispatchers at the South Dakota Communications Center. "The dispatch unit, they are such an intricate part of law enforcement in the community,"...

TAZEWELL, Va. (AP) — A 911 dispatcher who remembers the days when she had to use paper maps because there were no computers and ask for phone numbers because there was no caller ID was recognized along with her peers on April 13 when the Tazewell County 911 celebrated...

BATON ROUGE, La. (WAFB) – The Tangipahoa Sheriff’s Office is mourning the loss of a 911 dispatcher who was killed in an early morning crash. Grace Chandler, 45, was killed in an accident in the early morning hours of Saturday, April 16. Chandler was traveling on the...

BOSTON (WHDH) - As firefighters desperately worked to find a homeless man trapped between the walls at Back Bay Station last weekend, a 911 dispatcher was on the phone helping to make the incredible save. Moneeka Colston was the one who answered his call for help and...

MATTAPOISETT — Massachusetts State 911 recently visited the Mattapoisett Police Department to present the department with a certificate of appreciation during National Public Safety Telecommunicator Week. The week, which is observed April 10-16, honors 911 dispatchers...

File Photo – 911 Dispatch Center | Photo: Jim Bartlett Team Rubicon/BLM for USFS (Flickr / Creative Commons) (The Center Square) – A bill that would give Illinois emergency dispatchers more benefits and officially classify the profession as first responders could soon...

National Public Safety Telecommunicator Week (NPSTW) kicked off with Sheriff Rick Staly working as a 9-1-1 dispatcher in support of the Flagler County Sheriff’s Office (FCSO) communications specialists. This morning, Sheriff Staly answered calls and dispatched first...

EASTERN IDAHO, Idaho (KIFI) - The week of April 10-April 16 was National Public Safety Telecommunicators week. It was a time of special recognition for dispatchers nationwide. These are the people who pick up when we call 911 or the police non-emergency line. Candee...

THUNDER BAY, SAULT STE MARIE, SUDBURY, NORTHERN, ONTARIO  ~~~~~  April 17, 2022 (LSNews)   Ontario government is investing $208 million over three years to enhance the province’s 9-1-1 emergency response system. The funding will enable significant technology and...

(WFXR) — All week long, communities across the Commonwealth and across the country have been honoring “headset heroes,” the men and women who play a crucial role in public safety as communications officers and dispatchers. Back in 1991, officials say Congress...

JEFFERSON — This week is National Public Safety Telecommunicators Week and the Jefferson County Sheriff’s Department is honoring its emergency telecommunicators and dispatchers, as are law enforcement agencies across the nation. “I can’t thank these dedicated men and...