‘The Vital Link’ There’s one phone number everyone has memorized: 911. Chris Beck, who’s been a Butler County 911 dispatcher for five years, remarked that the number is the first step to people in crisis receiving help, and he’s received many interesting calls in his...

April 14 – 20 is Dispatcher Appreciation Week. Eglin has its own dispatchers made up of both firefighters and security forces Airmen all under one roof known as the Emergency Communications Center. Their job is to direct all emergency and non-emergency calls for...

INDIANA — In 1991 Congress proclaimed the second full week in April to be National Public Safety Telecommunications Week to recognize the importance of those special individuals who coordinate the efforts of police, fire, and EMS workers. Governor Eric J. Holcomb has...

Carrollton Fire Rescue (CFR), as a member of the Texas-based BEST EMS emergency medical control and continuing education organization, has been recognized as a Lighthouse Community by the Resuscitation Academy (RA), a global leader in cardiac arrest care. The...

PELHAM – The Pelham Police Department is giving recognition to a group of individuals who may not receive the attention they deserve. The department announced on its Facebook page that throughout the week of Sunday, April 10 through Saturday, April 16 the department...

It's been over four years since Hawley Ambulance has been the official, primary ambulance service for Hawley Borough. Finally, after completely reorganizing, the company is back. Hawley Borough Council unanimously agreed to designate the company, now known as Lake...

New Hanover County first responders to receive pay increase NEW HANOVER COUNTY, NC – New Hanover County announced today that its frontline first responders in 911 Communications, Fire Rescue and the Sheriff’s Office will receive a pay increase, in line with market...

WARE - A proposal currently before the town’s Board of Selectmen, if approved, would add the municipality’s s fire and police department emergency dispatch services to the WestComm Regional Dispatch Center, based in Chicopee. Longmeadow, East Longmeadow, Monson and...

On the night of March 14, a Cadillac drifted into the wrong lane and was struck head-on by an oncoming UPS truck southeast of Powell. Both drivers suffered serious injuries, with the man behind the wheel of the Cadillac left in critical condition. When the first 911...

ACCOMAC, Va. - The Eastern Shore is getting $8.2 million in federal dollars to overhaul the region's 911 system, which local leaders say is much needed. Rep. Elaine Luria (D-Va.) presented local leaders and first responders with a ceremonial check on Monday morning....

Almost 90 percent of Americans believe they can get instructions on how to perform CPR if needed, when they call 911. The reality is, only 50-60 percent of dispatchers are trained to give those instructions. The American Heart Association is backing legislation to...

South Bend Police are crediting St. Joseph County 911 for helping nab a burglary suspect. It was around 1:45 a.m. on Monday, April 18, when officers were sent to a business in the 800 block of S. Michigan Street to investigate a possible burglary. The business owner...

Madison- Today, Governor Tony Evers signed Senate Bill 673, authored by Rep. Amy Loudenbeck (R-Clinton) and Sen. Howard Marklein (R-Spring Green). The bill is now 2021 Wisconsin Act 261. Act 261 creates a Geographical Information System (GIS) grant program to...

(WXYZ) — Oakland County Sheriff Michael Bouchard is calling on Congress to fund "Next Generation 9-1-1" to mark the end of National Public Safety Telecommunicators Week. Next Generation 9-1-1 would enable call centers to receive multimedia data from callers. This...

Apr. 10 – 16 is National Public Safety Telecommunicators Week, and Strathcona County is taking some time to recognize the people on the other end of 9-1-1 calls.   Satina Koscielny is the supervisor of the municipal operational communications centre in Strathcona...

CLEARFIELD COUNTY, Pa. (WTAJ) – The need for 9-1-1 centers is clear, but the way call centers operate in the state will be changing entirely.Currently, 9-1-1 traffic runs along with analog service, provided by phone companies. This means when you call 9-1-1, it’s...

TWIGGS COUNTY, Georgia (41NBC/WMGT) – Twiggs County Sheriff’s Office announced its E-911 Center has another way for people to reach out during emergencies. Text-To-911 is now available to everyone throughout the County. The ability to text 911 provides deaf, hard of...

JEROME, Idaho (KMVT/KSVT) — This week was spent honoring dispatchers, as it is National Public Safety Telecommunications Week. “I constantly tell them, you’re heroes, the unique individuals they are, and the skills they bring, you just won’t find everywhere,” said...

EAU CLAIRE, Wis. (WEAU) - Saturday marked the final day of National Public Safety Telecommunicators Week. Aileen Bush is one of the supervisors for the Eau Claire Police Department’s dispatch center. “I’ve been here for 21 years,” Bush said. Bush says she saw the job...