One of Vermont’s two state police dispatch centers had to enact portions of its emergency contingency plan this weekend after several employees contracted Covid-19, according to Lance Burnham, emergency communications commander for Vermont State Police. This was the...

CASPER, Wyo. — Telecommunications specialists at the Natrona County Public Safety Communications Center (PSCC) handled 169,426 phone calls (30,000 of them to 911 calls) in 2021, according to the Casper Police Department. About 90% of them were answered in under 10...

NEW BLOOMFIELD — National Public Safety Telecommunicators Week (NPSTW) is April 10-16, and the Jefferson City Police Department said they are recognizing and thanking telecommunications personnel in the public safety communications field. "Public safety...

The Maplesville Town Council received an update during its April 11 meeting on the status of the county wide emergency communications system that is being built. Having a presentation on the system had been previously discussed in light of a bill for maintenance of...

The Payne County Board of Commissioners hosted a lengthy planning session Monday afternoon concerning a proposed emergency radio network covering all of Payne County. Representatives from county fire departments, municipal emergency management departments and the...

SPRINGFIELD, Ill. (WGEM) - In an emergency situation, a dispatcher is often the first point of contact after someone dials 911, but, they aren’t considered first responders like firefighters, police or paramedics. Legislation that passed both houses with unanimous...

CONWAY — Chances are you may not recognize any of the Conway Police Department’s dispatchers, but if they spoke, you’d probably recognize their voices. These are the unsung heroes in our communities — the calm voice on the other end of the phone when people are often...

911 and fire dispatchers at the Emergency Communication Centre in Red Deer have settled into their new bright and airy dispatch centre after a 10-month renovation project. This week is National Public Safety Telecommunications Week to recognize emergency dispatchers...

SALT LAKE CITY — Emergency dispatchers honored as the first, first responders As a crucial member of the public safety community, 9-1-1 dispatchers are honored each year during ‘National Telecommunicators Week’. During inclement weather, dispatchers serve an even...

CHARLOTTE, N.C. — The week of April 11, 2022 is National Public Safety Telecommunicators Week. The name is long, but it's all about honoring the people who dispatch police, fire, and medical services to people in need when 911 is called. Emergency calls involve a lot...

A bill that would designate public safety telecommunicators as first responders passed the Alabama Legislature and now awaits Governor Kay Ivey's signature. 911 dispatchers have long been classified as clerks, but the days of simply taking a call and passing it along...

TOLEDO, Ohio — Most of the time, when you call 911, it will be a stranger on the line helping with your emergency and in Lucas County, all of the dispatchers are under one roof. For National Public Safety Telecommunicators Week, WTOL 11 wanted to see first-hand what a...

PRINCETON — They’re ready 24-hours a day, seven days a week and 365 days a year to answer emergency calls, so their hard work is being recognized during National Telecommunicators Week. The special week, observed from April 10 to 16, is a time when the public and...

They’re often described as the first, first responders.   This is National Public Safety Communicators Week and area officials are honouring the thousands of people who answer emergency calls, dispatch emergency crews and offer life-saving assistance.   “Call takers...

ROUND ROCK, Texas — Local police departments are recognizing some of their own during National Public Safety Telecommunications Week, the very people who were on the line when a tornado ripped through Round Rock. "I need you to go ahead, if you are available, go...

BEDFORD — Emergency Management Director Valerie Luchauer shared with the Lawrence County Board of Commissioners that the central dispatch department is going to be extremely short-staffed in the coming weeks.  "I just want to give you a scenario,"...

INDIANAPOLIS — Do you have what it takes to be a first responder? This week is National Telecommunicator Week, so WRTV is taking a behind-the-scenes look at what it takes to be a 911 operator. Hancock County is growing rapidly, which in turn could mean more...

WENTWORTH — Highlights from the April 4 monthly meeting of the Rockingham County Board of Commissioners included a salute to emergency telecommunications staff for their performance during a recent fatal fire. Emergency Services Director Rodney Cates honored the staff...

ALPENA — The phone rings 100 times a day at the Alpena County Central Dispatch office. The dispatchers who tend the county’s emergency and non-emergency phone lines, this week celebrating National Public Safety Telecommunicators Week, answer each of those calls,...

This week is National Public Safety Telecommunications Week, recognizing dispatchers for their work behind the scenes, but the function they play can vary by which department they fall under. The St. Joseph Telecommunications Operators Center dispatches for St. Joseph...