Apr. 10 – 16 is National Public Safety Telecommunicators Week, and Strathcona County is taking some time to recognize the people on the other end of 9-1-1 calls.   Satina Koscielny is the supervisor of the municipal operational communications centre in Strathcona...

CLEARFIELD COUNTY, Pa. (WTAJ) – The need for 9-1-1 centers is clear, but the way call centers operate in the state will be changing entirely.Currently, 9-1-1 traffic runs along with analog service, provided by phone companies. This means when you call 9-1-1, it’s...

TWIGGS COUNTY, Georgia (41NBC/WMGT) – Twiggs County Sheriff’s Office announced its E-911 Center has another way for people to reach out during emergencies. Text-To-911 is now available to everyone throughout the County. The ability to text 911 provides deaf, hard of...

JEROME, Idaho (KMVT/KSVT) — This week was spent honoring dispatchers, as it is National Public Safety Telecommunications Week. “I constantly tell them, you’re heroes, the unique individuals they are, and the skills they bring, you just won’t find everywhere,” said...

EAU CLAIRE, Wis. (WEAU) - Saturday marked the final day of National Public Safety Telecommunicators Week. Aileen Bush is one of the supervisors for the Eau Claire Police Department’s dispatch center. “I’ve been here for 21 years,” Bush said. Bush says she saw the job...

Sheriff’s telecommunicator Christina Lee calmly radioed information to deputies responding to a plane crash that killed seven church members onboard May 29, 2021 at Percy Priest Lake. Lee remained confident as she received and processed a significant amount...

POCATELLO, Idaho (KIFI) - All this week is National Public Safety Telecommunications Week (NPSTW). The event is observed every second week in April to honor those tele-communicators who help save millions of lives every day, according to National Today. Every day in...

Monday marked the beginning of the 2022 National Public Safety Telecommunicators Week, which is set for April 10-16. The purpose of the week is to recognize dispatchers in St. Clair County who work daily to make sure the correct responders are able to manage...

There is no doubt that technology has advanced at a tremendous rate in the last 20 years. We literally carry portable supercomputers with us everywhere, keeping us connected to the entire planet with nothing more than a small digital keyboard, and the days of...

ST. JOSEPH COUNTY, Ind. (WNDU) - A St. Joe County 911 dispatcher was recognized for her life saving work. Every call she takes could be the difference between life and death for the person on the other end of the line. A recent call proves that. Lisa Urbanski got a...

Being a dispatcher is more than just answering phone calls, but a dispatcher who answers your call is the vital beginning to getting you the help you need in emergency situations. That’s John Gohr, the Department Head of the Communications Center in the new Floyd...

FLINT, MI -- More than six years after Genesee County 911 took over dispatching Flint police and fire calls, Police Chief Terence Green says would like to bring the program back in-house. Speaking to the City Council during a budget hearing on Thursday, April 14,...

IDAHO — In a crisis, the first thing you do is call 911. You get connected with a dispatcher who then finds the right agency in the Treasure Valley to assist you. Being a dispatcher can be a tough job and that's why this week, dispatchers around the nation, including...

OKTIBBEHA COUNTY, Miss. (WCBI)- It’s the first voice you hear during an emergency call: the 911 operator. National Public Safety Telecommunicators Week highlights the critical work of dispatchers and operators. And their efforts don’t go unnoticed. When you dial 911,...

AUSTIN (KXAN) — It’s National Public Safety Telecommunicators Week, and emergency operators told us the boost of morale that comes with it is crucial now more than ever as departments face staffing shortages. “Very intense through the entire night. You know, you’re...

BISHOP, Texas — April 10-16 is National Public Safety Telecommunicator’s Week. The week is meant to honor those who serve their communities. In Bishop, four people currently serve as dispatchers for the Bishop Police Department. “We are the first responders. We are...

A look at the special telecommunicators who pick up when you dial 911 GILLETTE, Wyo.— Many things have changed since Campbell County Sheriff’s Office dispatchers April Hunt and Dottie White-Marcus’ first day on the job. Technology plays a larger role in their jobs...

Photo Credit: Bart Everson | License In a time when the New Orleans Police Department is grossly understaffed and overtaxed, a new study has found that the majority of 911 calls received in the city are for non-criminal situations that don’t require a police presence...

National Public Safety Telecommunicators Week continues through Saturday. The week – it is always the second week of April – honors the thousands of men and women who respond to emergency calls, dispatch emergency professionals and equipment, and render life-saving...