She overcame a car accident that took her right arm to become an NYPD dispatcher only to be shot in a Bronx park.
Mialenny Santos, a 911 dispatcher for the past two years, visited Claremont Park on May 15 to meet with a hip-hop producer during a music video shoot for Dominican-born rapper Dowba Montana.
Santos said she was watching the filming from a beach chair when suddenly something told her to get up… READ MORE
LACEY, N.J. (1010 WINS) — A New Jersey police dispatcher was charged with stealing $4,690 from a volunteer emergency medical services organization, the Ocean County Prosecutor’s Office said Friday.
According to Prosecutor Bradley D. Billhimer, 33-year-old Matthew Bender used his access to the Lanoka Harbor Emergency Medical Services’ PayPal account to move the money into his personal account.
Authorities found that the grant money awarded to the LHEMS was disbursed to a PayPal account managed by Bender, Billhimer said…
A power outage knocked Houston’s 911 system offline for several hours Saturday afternoon, officials said.
The incident began when the Houston Emergency Center lost power mid-day Saturday, Houston Fire Chief Sam Peña said. Generators restored power, but when the regular power came back on, a technical malfunction prevented the call center from restoring power to its computer aided dispatch system, he said…
Years ago, I worked as a consultant with a department that was having some serious conflicts between line firefighters and dispatchers. Because I was hired to work primarily with uniformed firefighters, I mostly heard their side of things. They told stories about dispatch errors and categorized dispatchers as lazy or incompetent. But when I asked what direct experience those firefighters had working and communicating with dispatchers apart from their own emergency response, the answer was very little.
When I suggested including dispatchers in the training sessions I was facilitating, I got strong pushback. “Why include them?” people asked. “We have nothing in common with them… READ MORE
Three members of Weld County’s Department of Public Safety Communications were recently honored by the department for actions taken to save two lives and help welcome a new life into the world.
Dispatchers Ashley White and Josh Rysavy each received Lifesaver Awards for their critical assistance in providing CPR instructions to callers who found family members unresponsive during separate incidences in February and March. CPR instructions provided by the dispatchers enabled the callers to resuscitate their family members, allowing them to receive medical care and ultimately survive… READ MORE
Conway is a year-round tourist destination located in the White Mountains of NH, with a full-time population of 10,000. We are seeking highly a motivated individual to join our team, which consists of 34 full-time employees, making us one of the largest departments in Northern NH.
The Conway Police Department provides 24-hour emergency dispatch services for police, as well as five local fire/EMS departments. Duties include, but are not limited to: Telecommunications, answer multiple phone lines, meet and provide service to the public, receive emergency calls from the public and E-911, dispatch appropriate fire, ambulance or police using computer-aided dispatch, and monitor fire and burglar alarms…
Learn about current efforts to continue to protect the 4.9 GHz Band for public safety as well as recent filings, key decisions impacting these efforts, and how you can support PSSA’s initiative to protect the 4.9 GHz band for public safety.
