by AllThingsECC.com | Aug 13, 2021 | Comm Center News
On Sunday, July 25, 8-year-old Carson called 911 to help his grandfather who was in distress. He carefully followed all of the instructions he was given. And his grandfather responded favorably.
In recognition of his quick thinking and assistance to his grandfather, the Montgomery County Department of Police invited him to tour their call center.
During his visit Carson was also able to meet the call-taker who helped him in person.
The Montgomery County Emergency Communications Center also gave Carson a certificate recognizing his efforts…
by AllThingsECC.com | Aug 13, 2021 | Comm Center News
Aug. 11—State and federal officials say they still don’t know why many Anchorage and Mat-Su residents received cellphone emergency alerts during a tsunami warning in late July.
Anchorage is at almost no risk of a tsunami, even during a large earthquake, and the National Tsunami Warning Center in Palmer did not send an alert to cellphones in Alaska’s largest city. Many residents received warning messages anyway. Many others did not.
According to records and statements from the Federal Emergency Management Agency, the state of Alaska and the National Weather Service — which operates the tsunami warning center — warnings should have been sent only to cellphones on the Kenai Peninsula, Kodiak, Alaska Peninsula and in portions of the Aleutian Islands…
by ECC Editor | Aug 13, 2021 | Comm Center News
On Sunday morning at approximately 4:27 a.m., the Grayson County Sheriff’s Office responded to the 240 block of Blue Bird Road in Falls of Rough to assist Grayson County EMS and the Falls of Rough Volunteer Fire Department with a patient who had called to report breathing problems and chest pain.
The EMS crew advised that the patient was armed and was being uncooperative. Upon Sgt. Jason Luedke’s arrival, he noticed that the man, Dennis Embry, 61, of Falls of Rough, appeared to be under the influence of drugs, according to a GCSO press release.
Because Embry was being belligerent to the EMS crew and had fraudulently called 9-1-1, Luedke arrested him for harassing communications… READ MORE
by AllThingsECC.com | Aug 13, 2021 | Comm Center News
It is crucial that first responders have clear, effective two-way communication in commercial buildings. Unfortunately, most buildings block and absorb radio frequency signals, presenting complex challenges to the ever-increasing demand for coverage.
The state of Florida is requiring commercial buildings, apartments and condos over 75 feet that test below minimum-required coverage levels to have a two-way radio communication signal booster called an Emergency Radio Communication Enhancement System (ERCES) designed and installed…
by ECC Editor | Aug 12, 2021 | Comm Center News
The Barry County E9-1-1 board has welcomed two new faces, as Nick Mercer and Emma Burns are joining the team.
Mike Phillips, Barry County E9-1-1 director, said a total of seven members sit on the board, three in the south, three in the north and a chairman, which is an at-large seat.
“The terms are for four years and are normally [elected] at the April election,” he said. “In the event there is no one who signs up, the board is able to appoint an individual or the write-in candidate.”
Responsibility for board members ranges from budget to public concerns… READ MORE
by ECC Editor | Aug 12, 2021 | Comm Center News
Months after Durham stopped routing nearly one in 10 of its 911 calls to Raleigh because of an operator shortage, a city resident says his repeated calls for help went unanswered.
In December, staffing shortages led the Durham 911 center to begin regularly routing calls through the Raleigh-Wake center, The N&O previously reported. At the time, calls would ring for 30 seconds before automatically transferring to Raleigh.
That program saw about 9% of Durham’s calls sent to Raleigh, and was criticized after some firefighters said it caused dispatching errors and delays… READ MORE
