by ECC Editor | Nov 21, 2021 | Comm Center News
Nov. 18, 2021, McLean, VA – The Monitoring Association (TMA) went live on Nov. 9th with its 93rd municipality to join its expanding Automated Secure Alarm Protocol (ASAP) service network. The Kitsap County WA (CENCOM) is the first agency in the state of Washington to implement the service. Launched in 2011 as a public-private partnership, TMA’s ASAP service is designed to increase the accuracy and efficiency of calls for service from alarm companies to Emergency Communication Centers (ECCs)… READ MORE
by AllThingsECC.com | Nov 21, 2021 | Articles, Comm Center News
Winter Storm Uri, Western wildfires, an active Atlantic hurricane season and hundreds of tornadoes created extreme working challenges for utility fieldworkers that underscored the need for highly reliable communications between field crews and operations centers.
Many utilities, recognizing their field crews face increased risks from extreme weather and natural disasters, have outfitted their field crews with exceptionally rugged computing solutions and reliable communication networks that allow real-time communication between field crews and operations centers. For those in the field, it’s literally a matter of life and death…
by AllThingsECC.com | Nov 21, 2021 | Comm Center News
CNN has reached out to ParaDocs for comment.
A total of 528 Houston police officers were inside the venue as well as 755 private security personnel and members of the ParaDocs medical team, CNN has reported.
Patrick M. “Marty” Lancton, president of the Houston Professional Fire Fighters Association, said that cellphones are not a reliable communication method during emergencies, given potential signal weakness during events involving large gatherings.
“Seconds matter, minutes matter in emergencies,” Lancton told CNN…
by ECC Editor | Nov 21, 2021 | Comm Center News
MERIDEN — The city’s shortage of full-time emergency communications dispatchers continues, but appears poised to improve.
The spokesman for the union representing dispatchers described the city’s Emergency Communications Center as still “dramatically and dangerously understaffed.” City officials meanwhile appeared more optimistic about the center’s current and future staffing levels.
Despite receiving some relief when other first responders fill dispatch shifts, the spokesman for the American Federation of State, County and Municipal Employees Council 4 Local #1303-405 union, which represents dispatchers, says the center’s small contingent of full-time dispatchers are still bearing excessive workloads… READ MORE
by AllThingsECC.com | Nov 21, 2021 | Comm Center News
MOBILE, Ala (WALA) – It is a call to serve that drives Mobile Police dispatchers like Coleen Curd to work every day.
“We technically are the first, first responders,” Curd said.
It is a job where seconds matter and can mean the difference between life and death.
Curd is one of 40 Mobile Police operators that answer calls 24-7, 365 days a year…
by AllThingsECC.com | Nov 21, 2021 | Comm Center News
An Apple Valley woman called 911 because she ran out of blood-pressure medicine. A nurse directed her to a nearby medical clinic.
The wife of an 84-year-old man rang up 911 because she wasn’t sure if he took his insulin. Enduring the couple’s bickering, a nurse arranged for a telehealth visit.
And the mother of a 12-year-old boy who slept on his neck wrong called 911, too, with a nurse providing a consultation…
