Every year, during the second week of April, we set aside time to honor the telecommunications personnel in the public safety community. National Public Safety Telecommunicators Week celebrates and thanks those who dedicate their lives to serving the public with commitment, compassion, and professionalism. It is a time to recognize their hard work, sacrifices, and unwavering dedication.
WEST DEPTFORD— In an average year, over 240 million 911 calls are made in the United States, with emergency dispatchers being the first point of contact in any emergency situation. According to the NJ EMS Data Repository, New Jersey handles over 1.5 million incidents annually. For National Public Safety Telecommunicators Week (NPSTW), April 13-19, West Deptford Fire Department celebrates and honors the invaluable contribution made by telecommunication personnel to public safety.
The Lancaster Township Police Department would like to extend its heartfelt gratitude to the dedicated team at Lancaster County-Wide Communications for their unwavering support of our operations.
240 million—that’s approximately how many calls are made to 9-1-1 in the U.S. each year*, and the total keeps growing.
Given that there are only 5,748 primary and secondary Public Safety Answering Points (PSAPs) nationwide, that’s a lot of calls for the human operators to handle.
During the week of April 13 through April 19, Deschutes County will be celebrating National Public Safety Telecommunicators Week (NPSTW) to raise awareness of the invaluable work done by Deschutes 9-1-1, 24 hours a day, seven days a week.
We seem to always focus on those resources that respond to the scene with the lights and sirens, but we often forget about the Dispatchers who are the first ones to get the call and often try to make sense out of frantic voices on the other end of the line. Without the skills of the Public Safety Telecommunicator, none of the subsequent efforts would be possible.
