by AllThingsECC.com | Feb 28, 2022 | Comm Center News
SANTA CRUZ — The Santa Cruz County emergency response dispatch center has its thumb on the pulse of regional police and fire trends, documenting the second year of the pandemic’s impact on local services in its latest report.
The Santa Cruz County Regional 9-1-1 Annual Report for 2021 was released Thursday during a regular board meeting for the agency, better known as Netcom. The 25-year-old joint powers authority, based in a call center high in DeLaveaga Park, dispatches emergency calls for ambulance and city and county police and fire services, with the exception of the Scotts Valley Police Department. It also serves several agencies in San Benito County…
by ECC Editor | Feb 28, 2022 | Comm Center News
Three public safety workers from Whitfield County received Life Saving Awards after combining forces to rescue a 71-year-old man from a burning home in January.
Honored with plaques for going “above and beyond the call of duty,” according to Commission Chairman Jevin Jensen, were Lt. Justin Hutcherson and Engineer Derek Craft of the Whitfield County Fire Department and Telecommunicator Raina Hall of Whitfield E-911.
Fire Chief Ed O’Brien said 911 received a call on Jan. 28 to 525 Doe Trail, where Ms. Hall learned that the elderly man couldn’t get out of the burning trailer and needed help as soon as possible… READ MORE
by AllThingsECC.com | Feb 28, 2022 | Comm Center News
FAIRFIELD — When an emergency call comes in, a dispatcher takes down the information, shares it with the other needed departments and sends out the needed responders.
But with the new Westport-Fairfield regional dispatch center all of that will be streamlined, potentially shaving minutes off a call’s response time.
“Our main goal is to get units going as fast as we can,” said Matthew Cohen, Westport’s assistant fire chief…
by ECC Editor | Feb 28, 2022 | Comm Center News
Another two dozen happened today (Feb. 25) following the Amber Alert and Halton Regional Police want to reduce that number.
Halton police are asking residents to be mindful of how they store their electronic devices as new emergency features on both iOS and Android devices are contributing to the concerning trend where high volumes of ‘false’ 9-1-1 calls are being made.
Today’s influx of calls was primarily as a result of people trying to turn off the alert and inadvertently activating the Emergency SOS feature… READ MORE
by AllThingsECC.com | Feb 28, 2022 | Comm Center News
D.C. Mayor Muriel Bowser has announced that Karima Holmes will be returning to the Office of Unified Communications as acting director, less than two years after an audit determined the city’s 911 system fell short of national standards.
Bowser made the announcement Thursday afternoon, saying Holmes would be returning to the post she held from 2015 until her resignation in Jan. 2021.
The mayor’s statement said that Holmes was a “seasoned public safety professional and a recognized emergency communications industry leader” for the past 20 years…
by AllThingsECC.com | Feb 28, 2022 | Comm Center News
Police stations say to call the “routine” phone number if you have trouble reporting an emergency.
HARTFORD, Conn. — Multiple police departments in the state say they are experiencing problems with their emergency 9-1-1 calls.
Two town police departments, Waterbury and Trumbull, have reported difficulties in receiving calls from the 911 system.
Connecticut State Police say it’s an issue that AT&T is working on. “AT&T 911 Resolution Center had been made aware of a possible issue affecting sites on Viper 3…” read a message forwarded to FOX61 by state police. “If you attempt to call 9-1-1 and are unable to connect please call your local PD or barracks routine line…
