by AllThingsECC.com | Jun 14, 2022 | Comm Center News
RALEIGH, N.C. (WTVD) — As summer activities ramp up, some are concerned about first responders’ ability to handle an increase in calls.
“Public safety is at a crisis here,” said Beth Fulks, a former 911 operator.
For years, Fulks was the voice at the other end of residents’ 911 calls, but on Monday, she became one of the more than three dozen employees who have left the Wake-Raleigh Emergency Communications Center since April 2021.
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by AllThingsECC.com | Jun 14, 2022 | Comm Center News
ST. JOSEPH COUNTY, Ind. — A man was arrested and charged after repeatedly calling 9-1-1 and verbally abusing call takers, according to court records.
South Bend Police were dispatched to a business on S. Michigan Street Sunday night and made contact with Tosh Mason. Mason told police he just wanted a cigarette.
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by AllThingsECC.com | Jun 13, 2022 | Comm Center News
The Prince George’s County Fire/EMS Department has confirmed that an investigation is underway into the delayed response – almost 18 minutes long – to a deadly head-on car crash last week.
It occurred during a brief police pursuit in Upper Marlboro, Maryland, when a Charles County grandfather was hit by one of the suspect vehicles. In police radio transmissions, officers can be heard pleading for an ambulance to help 66-year-old Jonny Morris, who did not survive his injuries.
by AllThingsECC.com | Jun 13, 2022 | Comm Center News
Westchester County Executive George Latimer congratulated a local dispatcher for three baby deliveries – which were all done over the phone.
by AllThingsECC.com | Jun 13, 2022 | Comm Center News
“Public safety answering points (PSAPs) must be equipped to keep up with disruptive technologies and advanced networks that have altered the way consumers and businesses communicate. NG911 represents an industry transformation that proactively enhances public safety …….
by AllThingsECC.com | Jun 11, 2022 | Comm Center News
Austin 911 operators have successfully diverted thousands of calls to crisis clinicians as part of a program to better address mental health calls, according to a memo from Austin Police Chief Joseph Chacon.
APD’s Emergency Communications Center developed the Mental Health Crisis Call Diversion (CCD) program in 2019, in collaboration with Austin-Travis County Integral Care.
Last year, 82% of calls with a mental health crisis component were “diverted,” meaning clinicians were able to help the caller without the need to send a police officer.
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