New D.C. Council Bill Aims To Force More Transparency From Embattled 911 Agency
The D.C. Council will consider a bill that would require the city’s emergency call and dispatch agency to release more information about its own errors.
911 Dispatchers, the hidden heroes of Snohomish County (WA)
EVERETT, Wash., June 14, 2023—The Snohomish County 911 dispatch center is Washington state’s largest 911 center by volume, area, and population served, handling an average 2,031 incoming calls or texts for emergency service a day – roughly one call every 42 seconds.
Newport News expands mental health partnership amid ‘significant’ rise in emergency calls (VA)
Newport News’ dispatch center managers said they have seen a serious rise in mental health-related calls since the start of the COVID-19 pandemic.
State of Minnesota Selects MCP to Modernize Public Safety Communications
The Minnesota Department of Information Technology Services and the Department of Public Safety Emergency Communication Networks (ECN) division are revisiting their public-safety communications strategy with the help of consulting and managed services firm Mission Critical Partners (MCP).
Increased phone fees would help Pa. fund 911, 988 call centers, lawmakers say
Two bills that passed in the Pennsylvania House of Representatives on Wednesday would implement fees on phones and other wireless devices to fund the state’s 911 and 988 call centers.
9-1-1 Exec Renee Gordon Named Vice Chair of FirstNet Authority Board (D.C.)
The First Responder Network Authority (FirstNet Authority) announced today that Renee Gordon has been named Vice Chair of the FirstNet Authority Board, effective immediately. A recognized leader in the 9-1-1 community, Gordon is the Director of the Emergency Communications Center (ECC) in the City of Alexandria (Va.) and has been a member of the FirstNet Authority Board since November 2022.
