WEST OLIVE — When Jake VanDyke called
911 and told the dispatcher his wife was going to have a baby before
they could make it to the hospital, two thoughts went through Mary
Allman’s head.
One was that
the Ottawa County Central Dispatch employee needed to do everything she
could to make sure the parents experienced a safe delivery. The other
was that she hoped she was the one who walked them through the process.
“When we get these calls, it’s like the best of the best,” Allman said Tuesday.
A Valley Communications dispatcher helped a mother deliver her baby on
the side of I-405 during morning rush hour on Wednesday. Listen to the
recording of their call.
BROWNSVILLE, Ky. — (WBKO) Edmonson County is now giving people the opportunity to text 9-1-1. It’s a program that has been live since June and they have been working out the kinks.
Officials have discovered that older phones work better
with the technology. The only major downside? GPS technology is still
more accurate with calls to 9-1-1 rather than texts.
The OPBA began the mental health assistance program earlier this month.
CLEVELAND — The program allows OPBA members to confidentially request mental health-related services. Marriage or financial counseling assistance is also included in the program. The OPBA launched the program for two main reasons: officers, dispatchers and correctional officers may be skeptical or worry that seeking help may result in retribution by a superior and the growing number of law enforcement officers committing suicide each year.
Poor staff retention, over-reliance on overtime hours and other management woes have plagued the 911 center for years.
A
recent audit by New Jersey-based IXP Corp. stated that current
management is not up to the task of implementing the necessary changes
to turn things around at the 911 center, so the company recommended
bringing in outside help and offered its own management services.
Learn about current efforts to continue to protect the 4.9 GHz Band for public safety as well as recent filings, key decisions impacting these efforts, and how you can support PSSA’s initiative to protect the 4.9 GHz band for public safety.
