by AllThingsECC.com | Aug 27, 2019 | Comm Center News
GLOUCESTER TOWNSHIP, N.J. (CBS) — A South Jersey police department is
using smartphone technology to help in emergencies. Officials in
Gloucester Township unveiled the new 911 system on Monday.
New technology, like live streaming, can provide even more
information when people in trouble call for emergency services. The goal
of the new 911 system is to help first responders react better to
emergencies.
Eyewitness News went behind the scenes in the dispatch center for a live demonstration.
Read More…
by AllThingsECC.com | Aug 26, 2019 | Comm Center News
Marshall County 9-1-1 dispatch partnered with the National Center for
Missing and Exploited Children to train dispatchers. They will now
gather more detailed information, using a checklist to get the right
resources to the scene and find the child faster.
9-1-1
Assistant Director John Townsend completed the training for the new
program. He said at the training he heard from parents who had missing
children that were never found.
by AllThingsECC.com | Aug 26, 2019 | Comm Center News
BURLINGTON TOWNSHIP — Township police are investigating the cause of a
motor vehicle accident that killed a Burlington County Central
Communications employee.
According to police, around 12:30 p.m. on
Saturday, Thomas Johnson, 44, of Cookstown, was driving a blue
Chevrolet SUV southbound along High Street when he struck a black Toyota
SUV that was stopped for traffic near 12th Street.
by AllThingsECC.com | Aug 26, 2019 | Articles, Comm Center News, Resources
Disasters, terrorist attacks, and network outages have demonstrated the limitations of the 9-1-1 system. Emergency communications centers that remain focused on 9-1-1 as the singular emergency reporting channel fall short of providing a comprehensive emergency response solution in their communities. A change is required to adapt to the modern means of communications, such as text and picture messaging, livestream video, crowdsourcing, apps, sensors, and social media. This thesis reports on the actions taken to transition an emergency communications center into a multi-channel environment capable of building resiliency, and provides supplemental reporting channels, creates situational awareness, and builds more efficient workflows. Using business model generation and lean strategy methodology, this thesis provides a model for implementation strategies and proposes a bottom-up approach to meet individual community needs. This thesis recommends a pathway to shift the culture and strategy in carrying out the mission of emergency communications and responding to requests for emergency services.
by AllThingsECC.com | Aug 26, 2019 | Comm Center News
Intermittent Part Time Dispatcher:
Receive and respond to requests for emergency services and dispatch
appropriate services. Receive and transmit information by radio,
telephone and computer terminal. HS diploma or the equivalent plus two
years’ related experience. Entry level to midrange hourly wage of
$18.9948 to $22.3711, DOQ. Submit a completed Brown County application
found online @ www.co.brown.mn.us
to Brown County, HR Director, PO Box 248, New Ulm, MN 56073. Phone
(507) 233-6605, EO/AAE. Receipt of applications closes at 4:30 PM on
September 6, 2019.
by AllThingsECC.com | Aug 26, 2019 | Comm Center News
YORK, Pa. (WHTM) – York County is making big changes to its 911 Center.
Fire, police, EMS and communication workers say the current setup isn’t working.
York County hired a firm to evaluate the center, and it released a public report of recommendations this summer.
This week, county leaders decided to move forward with IXP, the
New-Jersey based company that put together the report, as a management
consultant.
“The county put out a request for qualifications,” said Mark Walters, the York County public information officer.
IXP was among multiple companies that expressed interest in working with the county to implement the recommendations.
Read More…