by AllThingsECC.com | Sep 17, 2019 | Articles, Comm Center News
By Kristi Wilde, Senior Public Safety Advisor
The FirstNet Authority continues to engage public safety from every discipline to better understand what they need from the FirstNet network. The FirstNet Authority talked with professionals working in emergency communication centers (ECCs)—sometimes called 911 centers or public safety answering points (PSAPs)—at Arizona’s Public Safety Broadband Forum for PSAPs (“Forum”) in Phoenix, Arizona in late August.
The event, hosted by the Arizona Department of Administration, was geared towards understanding how emergency communications professionals in Arizona are using FirstNet today and helping them learn how to integrate FirstNet into their 911 operations. Though voice communications are traditionally constrained to landlines and land mobile radios, ECCs are expanding how they communicate. The FirstNet Authority talked with ECC professionals at the Forum to understand how they are using data to communicate with the public and with responders in the field.
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by AllThingsECC.com | Sep 17, 2019 | Comm Center News
NEIDA COUNTY
– A handful of radio towers went up in Oneida Co. just over ten years
ago to improve emergency communications across the Northwoods. The
sheriff’s office is now requesting $3.5 million in capital improvement
funds to update those systems.
Emergency management says the county’s E911 center needs a sixth
dispatch station among a laundry list of other “necessary” changes.
“There’s
more cell phones nowadays, people have more access to call 911,” said
Lt. Sherri Congleton with the Oneida Co. Sheriff’s Office.
Read More…
by AllThingsECC.com | Sep 17, 2019 | Comm Center News
MT. AIRY, NORTH CAROLINA, USA, September 17, 2019 /EINPresswire.com/
— Synergem Technologies, a leading provider of Next Generation 9-1-1
solutions, today announced the signing of two contracts valued at over
$120 million to provide Next Generation 9-1-1 services for the State of
California.
Synergem contracted directly with the State to
expand its current NG9-1-1 solution to all 166 emergency call centers in
the Northern region. These call centers provide service to 34 counties,
including the San Francisco Bay area. In addition, Synergem contracted
with CenturyLink to provide Next Generation 9-1-1 core services to 95
call centers in the State’s Southern region, which includes Orange
County and San Diego.
by AllThingsECC.com | Sep 16, 2019 | Comm Center News
CONCORD (KGO) — For the first time, cell phone users in Concord can text to receive help from 911.
When texting 911, Concord police wants you to provide your exact location and tell them what kind of help you need.
Officials say don’t send pictures, videos, or emojis.
Calling 911 is still the fastest way to get help.
by AllThingsECC.com | Sep 16, 2019 | Comm Center News
CHIPPEWA FALLS, Wis. (WEAU) – A Chippewa Falls woman has been charged after calling in a false 9-1-1 call.
Court documents show 28-year-old Shahannah
Barnes has been charges with second degree recklessly endangering
safety, a felony, and false emergency 9-1-1 phone use and disorderly
conduct, both misdemeanors.
by AllThingsECC.com | Sep 16, 2019 | Comm Center News
On any given day, dispatchers in Broome County are taking in upwards of 1,600 calls. It’s a task they’ve grown used to handling.
“At times, the phone’s ringing, a different call is coming in every 30 seconds, every 45 seconds. There are times where we’re running out of ambulances,” said Broome County Communications Supervisor Michael Ballard.
While dispatchers have grown used to working long hours, that’s about to change.
