by AllThingsECC.com | Sep 20, 2019 | Comm Center News
The
first person many Broome County residents talk to in an emergency
situation could be less tired in the future under plans to return 911
dispatchers to a standard eight-hour day.
Emergency
Services officials have been working 12-hour shifts since 1999 when a
lack of staffing forced additional hours on dispatchers.
Savings in the county budget over the past few years could return those workers to 8-hour days with the hiring of more staff. It’s still up in the air what impact that move would have on days off or what dispatchers are being paid.
Read More: Decade-Long Extended Shift May End for Broome 911 Dispatchers | https://wnbf.com/broome-emergency-dispatchers-may-get-shorter-shifts/?utm_source=tsmclip&utm_medium=referral
by AllThingsECC.com | Sep 19, 2019 | Comm Center News
COEUR d’ALENE, Idaho – One north Idaho emergency dispatcher is being recognized for her calm demeanor and ability to use protocols in the face of a potentially dangerous call.
Jenny McMorris, who works for the Kootenai County Sheriff’s Office, got a call that she immediately knew was from a woman who couldn’t talk about her emergency. She pretended to talk to her doctor about her child’s immunization records.
by AllThingsECC.com | Sep 19, 2019 | Comm Center News
If you are in a situation where you need to call 911, chances are time is of the essence.
“In
times of an emergencies, a lot of times, you get frantic and your mind
doesn’t work in ways, and Smart911 gets that information to us so you
don’t have to,” said Adam Smith, Washington Township Battalion Fire
Chief
The Northwest Regional Emergency Communications Center has added “Smart911.”
It’s a program where you can log on and share any information you think first responders need to know in case of an emergency.
by AllThingsECC.com | Sep 19, 2019 | Comm Center News
CHARLESTON,
S.C. (WCSC) – The North Charleston Police Department confirmed Thursday
it had pulled out from an incident reporting system the Charleston
County Consolidated Dispatch Center launched in November.
The
system lists active law enforcement calls by agency and with a brief
description of the type of incident being investigated. The idea behind
the system was to reduce the number of calls from media outlets going to
the dispatchers so they could more quickly respond to emergency calls.
by AllThingsECC.com | Sep 19, 2019 | Articles, Comm Center News

Leslie Corbett partakes in a ride-along with Climax Fire Department (NC) during her fire dispatch training.
The APCO Young Professionals Taskforce recognizes Leslie Corbett as our young professional for the month of September. Leslie is twenty-seven years old and has been an emergency communications specialist for one year with Guilford Metro 9-1-1, an agency located in Greensboro, North Carolina. Most of her career has been as a call taker, but recently she has moved into fire and law enforcement dispatching.
by AllThingsECC.com | Sep 19, 2019 | Comm Center News
Montgomery County officials want to remind everyone on behalf of both
MCHD and the Montgomery County Office of Emergency Management that 911
services should only be utilized in true emergencies.
If you have a true medical emergency, if you have water coming into
your home, if you have a fire in your home – all life-threatening
concerns – call 9-1-1.