Broome Emergency Dispatchers May Get Shorter Shifts

The first person many Broome County residents talk to in an emergency situation could be less tired in the future under plans to return 911 dispatchers to a standard eight-hour day.

Emergency Services officials have been working 12-hour shifts since 1999 when a lack of staffing forced additional hours on dispatchers.

Savings in the county budget over the past few years could return those workers to 8-hour days with the hiring of more staff.  It’s still up in the air what impact that move would have on days off or what dispatchers are being paid.

Read More: Decade-Long Extended Shift May End for Broome 911 Dispatchers | https://wnbf.com/broome-emergency-dispatchers-may-get-shorter-shifts/?utm_source=tsmclip&utm_medium=referral

Kootenai County dispatcher recognized for handling potentially dangerous call in exemplary fashion

COEUR d’ALENE, Idaho – One north Idaho emergency dispatcher is being recognized for her calm demeanor and ability to use protocols in the face of a potentially dangerous call. 

Jenny McMorris, who works for the Kootenai County Sheriff’s Office, got a call that she immediately knew was from a woman who couldn’t talk about her emergency. She pretended to talk to her doctor about her child’s immunization records.

Program to help 911 dispatchers comes to central Ohio

If you are in a situation where you need to call 911, chances are time is of the essence.

“In times of an emergencies, a lot of times, you get frantic and your mind doesn’t work in ways, and Smart911 gets that information to us so you don’t have to,” said Adam Smith, Washington Township Battalion Fire Chief

The Northwest Regional Emergency Communications Center has added “Smart911.”

It’s a program where you can log on and share any information you think first responders need to know in case of an emergency.

North Charleston Police withdraws from reporting system designed to free up dispatchers for 911 …

CHARLESTON, S.C. (WCSC) – The North Charleston Police Department confirmed Thursday it had pulled out from an incident reporting system the Charleston County Consolidated Dispatch Center launched in November.

The system lists active law enforcement calls by agency and with a brief description of the type of incident being investigated. The idea behind the system was to reduce the number of calls from media outlets going to the dispatchers so they could more quickly respond to emergency calls.