Broken Arrow dispatchers give family a special Christmas (OK)

BROKEN ARROW, Okla. — A deserving family is getting a special Christmas, thanks to Broken Arrow Police dispatchers.

The communications team decided they wanted to give back this year but couldn’t decide on a charity. They finally realized what they wanted to do when they received a welfare call that tugged on the heartstrings of dispatcher Lisa Smith…

Broken Arrow dispatchers ‘Giving’ back to the community (OK)

BROKEN ARROW, Okla.  –  Broken Arrow dispatchers are helping an anonymous family celebrate a Merry Christmas this year.

“[the family] is struggling. They’re really struggling,” Dispatchers told KRMG.

Dispatchers raised around $1,300 as part of their “Gift of Giving” project this year and will use that money to help a struggling family during the holidays.

BA Dispatchers say they don’t often get the opportunity to give back… 

Gail Kerns, 67, retired 911 dispatcher with the Virginia Beach Police Department (VA)

Gail Kerns, 67, of Virginia Beach, passed away Friday, Dec. 13, 2019.

Born in Memphis, Tennessee, she was the daughter of the late Floyd Green and Sadie Meyers. She retired as a 911 dispatcher with the City of Virginia Beach Police Department after 33 years of service. Left to cherish her memories are her daughter, Kristina Tomasetti, and her husband, Michael…

Behind the 911 call: dispatchers responding first to emergencies (NE)

GRAND ISLAND, Neb. (KSNB) – When a 911 call comes through, the people who answer the phone have an important job to make sure the caller gets the help they need. 911 dispatchers are first responders who carry a heavy burden. People always trust the voice over the phone can help them. From car accidents, robberies, and the more unusual.

“She was crowning so it was right now time to deliver. She was totally calm,” Dispatcher Jennifer Hostler said. She helped a teen girl deliver her baby… 

Gaylord dispatcher honored with state police award (MI)

GAYLORD — Emergency dispatcher Christopher Martin of the Gaylord Regional Communications Center was named Dispatcher of the Year by the Michigan State Police Intelligence Operations Division Dec. 18.

Martin was formally recognized by the commander of the state police division, Captain Troy Allen.

In the recognition ceremony, Allen said Martin was recognized for aiding the center over and above his daily duties.

Martin is a communications training officer for the dispatch center and…

Florida NENA Selects DATAMARK for Statewide NG9-1-1 GIS Education (FL)

TALLAHASSEE, Fla., Dec. 19, 2019 (GLOBE NEWSWIRE) — DATAMARK today announced that the Florida Chapter of the National Emergency Number Association (NENA) selected DATAMARK to provide statewide educational workshops for Next Generation 9-1-1 (NG9-1-1) geographic information systems (GIS) readiness. Beginning in the first quarter of 2020, two workshops will be held in each of the four Florida NENA regions in the state: North Florida, Central Florida, South Florida, and West Florida.

The workshops are fully funded by the E911 Board, so there is not cost for…