Internet-based 911 calling on the horizon in Canada

TORONTO—Emergency services will have to soon ensure they can pinpoint the location of people calling 911 for help on their cellphones.

The technically complex shift mandated by Canada’s telecommunications regulator to what’s called Next-generation 9-1-1 — or NG9-1-1 — should allow for a faster, more accurate system…

Columbia County dispatcher allegedly pointed gun at man (WI)

he Columbia County Sheriff’s Office arrested one of its dispatchers for allegedly aiming a gun at someone’s chest Dec. 11 in the town of Wyocena.

Leonel Ramirez, 29, Cambria, faces up to 10 years in prison on a charge of felony second-degree recklessly endangering safety and is also charged with misdemeanors of possessing a firearm while intoxicated and disorderly conduct using a dangerous weapon…

Denver public safety worker suicide rate far exceeds average (CO)

DENVER (AP) — Seven employees of Denver’s public safety agencies have taken their own lives over the past two years, a rate several times above the national average for all citizens.

The seven included two members of the Denver Police Department, three staff members of the Denver Sheriff Department, one Fire Department employee and one 911 dispatcher.

“We’ve seen this rise in suicide nationally,” said Emily Lauck, who oversees the Department of Public Safety’s wellness programs…

Former dispatcher cleared of wrongdoing in Debbie Stevens case (AR)

FORT SMITH, AR (KFSM ) — A former Fort Smith 911 dispatcher accused of mishandling a call with a drowning woman has been cleared of wrongdoing following an internal investigation.

The investigation was conducted by the Fort Smith Police Department and Fire Department.

Reports state that though operator Donna Reneau may have violated policy by being rude to Debbie Stevens at times, she had done nothing that would have warranted her termination had she still been employed with the Fort Smith Police Department…

The internet-based 911 service could help narrow down the caller location – nationally

Emergency services will soon need to make sure they can locate people who are calling 911 on their phones.

The technically complex shift that the Canadian telecommunications authority prescribes to the so-called next-generation 9-1-1 – or NG9-1-1 – should enable a faster and more accurate system in which data, photos, videos and text messages can ultimately flow…