911 Dispatcher Who Told Woman To “Shut Up” Minutes Before Drowning Cleared of Wrongdoing (AR)

A former Arkansas 911 dispatcher was cleared of wrongdoing following accusations that she mishandled a call with a drowning woman, after telling her to “shut up” moments before her passing.

Debra Stevens, 47, of Fort Smith, Arkansas, died after her SUV got stuck in a flash flood while she was delivering newspapers for the Southwest Times. She drowned before first responders could reach her SUV…

Bradford Councillor named Emergency Medical Dispatcher of the year (England)

A BRADFORD Councillor who can be an Emergency Medical Dispatcher from Yorkshire Ambulance Service has been awarded EMD of the 12 months.

Aneela Ahmed, who represents the Metropolis ward, was given the award by the Worldwide Academies of Emergency Dispatch as a part of their annual UK Navigator Awards.

Cllr Ahmed (Lab), a 999 name handler within the Belief’s Wakefield Emergency Operations Centre, was recommended for her nice teamwork, professionalism and skill… 

Santa tracking offers holiday fun for Kettering Mobile Care dispatchers and families (OH)

KETTERING, Ohio (WDTN) – Dispatchers and employees at the Kettering Mobile Care Command Center are working through the holiday to keep patients in the Miami Valley safe and healthy.

“We dispatch all of our ambulances here, we launch helicopters from here,” explained president of Kettering Mobile Care (KMC) Dereck Pristas.

To make sure that their employees did not have to go through the holidays without their families, KMC found a way to help them make a special Christmas memory….