9-1-1 service currently down in Wise County (VA)
Those with an emergency in Wise County are asked to call dispatch a 276-321-7567. The outage is due to disruption in Verizon service in the area.
Volunteer to Update the TERT Standard
Telecommunicator Emergency Response Teams (TERTs) provide communications-specific mutual aid between PSAPs to provide trained personnel during emergency situations. Volunteers are sought to update the Standard for TERT Deployment. This revision of the standard will assist PSAPs and governing 9-1-1 authorities with the information required for developing, training, equipping, and deploying a standardized TERT team.
Click here to volunteer.
LCECC: What’s their why? (KS)
Lyon County Emergency Communications Center dispatchers work hard day after day to coordinate responses with local law enforcement and first responders.
Many people in the community may not realize who it is on the other side of the phone when they are calling during an emergency situation.
We reached out to LCECC and asked the dispatch team to send us “their whys” in celebration of National Public Safety Telecommunicators Week…
ORLEANS COUNTY/Sheriff’s Office recognizes 911 Dispatchers during National Public Safety Telecommunicators’ Week April 12-18, 2020 (NY)
The Orleans County Sheriff’s Office recognizes 911 Dispatchers during National Public Safety Telecommunicators’ Week April 12-18, 2020.
Public Safety Telecommunicators (911 Dispatchers) are a vital part in an emergency. Through assessment and coordination of each situation, the 911 dispatcher links callers in distress to the correct emergency services needed for rapid response times. Many lives are saved in the community due to the expertise and coordination of the 911 Dispatchers…
Temporary Video 911 Service In Effect For Casper Area (WY)
Dispatchers in Natrona County are using a live video response service for 911 calls in order to help with social distancing measures.
The optional service that callers or dispatchers can request during the call will be in effect for the next 30 days. It does not eliminate traditional face-to-face first response services, officials say.
According to a news release, 911eye allows callers with smartphones to share live videos, texts, pictures and GPS…
Dispatch center contingency plan tabled again (ME)
FARMINGTON – Commissioners moved again to table a contingency plan proposed for the Franklin County Regional Communications Center at a meeting Thursday morning, as well as reversing a previous decision and opting in to federal paid leave associated with the COVID-19 pandemic.
The contingency plan developed by dispatchers would, once activated, split the center’s staff into two, four-person teams each of which would stay at the center for two weeks at a time. Dispatchers proposed the contingency out of concerns for a workforce they said is limited: seven dispatchers filling eight shifts, as well as three trainees… READ MORE
