by ECC Editor | Apr 14, 2020 | Comm Center News
MUNCIE, Ind. — While emergency calls to 911 have gone up from previous years, examining the breakdown of the most frequent reasons dispatch sends out police, fire or a paramedic isn’t as dire as you might think.
The Delaware County Emergency Communications Center, which houses Delaware County EMS/EMA and the 911 dispatch center has staff running 24/7 to keep lines open for the public every day of the year… READ MORE
by AllThingsECC.com | Apr 14, 2020 | Articles, Comm Center News
Theron Rutyna from the Red Cliff Band of Lake Superior Chippewa said when he first climbed the 300-foot tower cellphone tower on his reservation and looked out over Lake Superior he felt “vastness of the United States and Indian Country.” Rutyna, the tribe’s IT director, also said cell coverage has improved significantly — up to 80% of his nation’s lands in “nowhere Wisconsin,” as he said, are now covered, after the tribe had worked to build a tower since 2004with the photographic negative true (80% of the reservation not covered)…
by AllThingsECC.com | Apr 14, 2020 | Comm Center News
A well known Edmonton LGBTQ advocate has filed a human rights complaint against the Edmonton Police Service ( EPS), saying an employee who took her 911 call last year repeatedly misgendered her and assumed her friend, who is also a trans woman, was a sex worker.
Marni Panas filed a complaint with the Alberta Human Rights Commission Tuesday.
Panas says during the first call, the 911 dispatcher called her “sir,” despite being corrected. Panas made a second, more troubling call to police…
by AllThingsECC.com | Apr 14, 2020 | Articles, Comm Center News
Every April, America recognizes the importance of 9-1-1 by designating it as National 9-1-1 Education Month. In communities nationwide, public-safety educators promote vital messages about how, when, and why to call 9-1-1. This year, because of the COVID-19 crisis, NENA encourages the promotion of our social-share graphic – available on our COVID-19 Resources page – detailing when people should call 9-1-1 about coronavirus…
by AllThingsECC.com | Apr 14, 2020 | Articles, Comm Center News
Alexandria, VA – Cherokee County E 9-1-1, GA, has received Agency Training Program Certification, a Project 33® Initiative, from the Association of Public-Safety Communications Officials (APCO) International.
Public safety agencies use the APCO International Agency Training Program Certification as a formal mechanism to ensure their training programs meet APCO American National Standards (ANS). Initial and continuing training for public safety telecommunicators is important as they provide essential services to the public in an expanding and rapidly changing environment…
by AllThingsECC.com | Apr 14, 2020 | Comm Center News
NENA is proud to publish 9-1-1 & COVID-19: A Report on PSAPs During the Pandemic. This report, based on 500 survey responses from 9-1-1 professionals across 46 U.S. states and territories, provides the 9-1-1 community with an initial view into how the COVID-19 pandemic is affecting PSAP operations, as well as what actions PSAPs and local authorities are taking to protect telecommunicators.
Survey access was provided to PSAP contacts using the NENA Enhanced PSAP Registry and Census (EPRC), a free service for public safety personnel that provides contact information for PSAPs during emergencies. Based on direct reports from the field, the report reflects the respondents’ sentiments and illuminates some trends with respect to how COVID-19 is changing PSAP operations.
