by AllThingsECC.com | Apr 25, 2020 | Comm Center News
A day in the life of a dispatcher is ever-changing. But, people like Kylie Hargrove enjoy organizing the chaos.
The Greenbrier resident and mother of two lives to serve others and acts as a lifeline between those in distress and the help they need.
A dispatcher’s role is critical to ensure residents get the right help and that those responding have as much information about what’s going on before they arrive on scene, fellow Faulkner County dispatcher Kristy Kilcrease said…
by ECC Editor | Apr 25, 2020 | Comm Center News
When making emergency calls, the Jasper County Dispatchers are on the front line of gathering information and getting it to officers to respond to critical services for those in need. In April, telecommunications personnel in the public safety community are honored for the important work they do.
As a Jasper County Dispatcher, they are the first line of defense when a call for help via a 911 or the general line Jasper County Sheriff’s Department comes in, Lt. Brad Shutts said. No matter the call… READ MORE
by ECC Editor | Apr 25, 2020 | Comm Center News
The Putnam County Emergency Communications District is moving forward with its new admin phone system.
Putnam County 911 Director Penny Foister said the district received a $60,996 quote from Twin Lakes for the new Mitel phone system Wednesday afternoon.
“Approximately $26,500 of that was for the phones,” Foister said. “The software and licenses are about $18,000. The system itself is $4,200. Twin Lakes support is… READ MORE
by ECC Editor | Apr 24, 2020 | Comm Center News
Jack Daniel Distillery donated hand sanitizers to the Coffee County 911 Communications Center.
To battle the supply shortage of hand sanitizer due to the COVID-19 pandemic, Jack Daniel Distillery began manufacturing the product, and the company has been donating hand sanitizer to local law enforcement agencies… READ MORE
by AllThingsECC.com | Apr 24, 2020 | Comm Center News
NG9-1-1 Insights From a GIS Professional
Wednesday, April 29 | 3PM Eastern (live) or On-Demand
In Next Generation 9-1-1, Geographic Information Systems (GIS) becomes the backbone of the infrastructure needed for location identification and call routing to PSAPs. Data quality is a key component of ensuring a smooth transition to NG9-1-1. There will be challenges in breaking down data silos within your organization and with surrounding agencies…
by AllThingsECC.com | Apr 24, 2020 | Comm Center News
Yvette Baxley’s been answering 911 calls for 27 years — heart attacks, shootings, domestic violence, accidents. She knows just what to ask to keep people safe and calm.
It’s all different now.
The script has changed.
Now, she must also protect the first responders against COVID-19…
