Natrona County residents can now contact emergency services through dispatch by texting as well as calling 911, according to a news release from the Casper Police Department on Tuesday.
“This new service could be a life saver for people with speech and hearing disabilities,” said Casper-Natrona County Public Safety Communications Center Manager Lori Jackson…
(MURFREESBORO) As National Public Safety Telecommunicators Week ends, local Communications Dispatcher Jenny Mathias was selected the 2020 Dispatcher of the Year for the Rutherford County Sheriff’s Office.
She was chosen based on her expertise to help locate two abducted children, to handle the pursuit of a wanted suspect and her overall work ethic, said Communications Lt. Candi McCluskey…
Under the change, county dispatchers will follow Emergency Management Dispatch protocol to ask a caller a series of questions before determining the level of response.
Dispatchers have been automatically sending out either the rescue truck or a fire engine, whichever was closest to the scene. Only the rescue truck will now go out on the most serious of calls, but only once a dispatcher decides it should go…
ELMA – The Selma Police Department announced that Lacie Cates has been named as its 2019 Dispatcher of the Year.
In a post on social media, the SPD reported that Cates has been with their department for nearly two years and has previously served as emergency dispatcher before working for both the Sanger Police Department and Reedley Police Department prior to her service in Selma…
Union representatives complained that fumes from a generator at the Laraway Communications Center caused dispatchers to become dizzy and nauseated three times in the past several months.
The incidents occurred when a diesel-powered backup generator in the building turned on, producing exhaust that entered the area where the dispatchers were, according to the union.
The Laraway Communications Center provides 911 dispatching services for about 30 police and fire agencies in…
Police Chief Andrew Lipson and Fire Chief John Sullivan recognized the town’s public safety dispatchers during National Public Safety Telecommunicators Week.
National Public Safety Telecommunicators Week, sponsored each year by APCO International, honors the thousands of men and women across the country who respond to emergency calls, dispatch first responders and equipment and render life-saving assistance to…
