Logan County Dispatch gets upgrade to system (IL)

Logan County Dispatch gets upgrade to system (IL)

Logan County 911 Dispatch is celebrating National Public Safety Telecommuicators Week that runs April 12 – 17 with a needed change that will make the dispatchers job run smoother.

Becky Langley, Logan Dispatch Operations Manager, said they will be switching to ProQA software system that will help guide the person on duty through a process of gathering information in order to send the right agency to help…

911 dispatchers to be recognized this week (Canada)

911 dispatchers to be recognized this week (Canada)

The efforts of those who take the calls at Chatham-Kent’s 911 communication centre will be recognized this coming week.

During National Public Safety Telecommunicators Week, the Chatham-Kent Police Service stated in a release it will honour dispatchers and other staff, calling them the “unseen heroes heard only through phone or radio transmissions.”

The communications centre also dispatches for Chatham-Kent Fire and Emergency Services…

9-1-1 Emergency Dispatch Center Recognition (NY)

9-1-1 Emergency Dispatch Center Recognition (NY)

In 1991, a formal Congressional resolution acknowledged the vital role that telecommunicators play in emergency situations by proclaiming the second week in April as a week of annual recognition in their honor.

National Public Safety Telecommunicators’ Week is a time to thank these men and women who have dedicated their lives to serving the public.

Genesee County Sheriff William A. Sheron Jr., along with the Genesee County Legislature and all emergency first responders, recognize these public safety professionals for their continued dedication, professionalism, and commitment to public service…

Tweets result in suspension (IN)

Tweets result in suspension (IN)

A deputy director in the Fort Wayne and Allen County police dispatch center was suspended after his profanity-laced Twitter posts with remarks about Black people were discovered.

According to information obtained from the city legal department, John Chavez, 47, one of two deputy directors at the 911 dispatch center, was suspended for five days starting March 23.

A photocopied packet of Chavez’s tweets that included profanity and comments about race last year were obtained by The Journal Gazette. Chavez tweeted under the name of @Mr_PBandit…

DPSC Raise 911 Awareness in Sister Islands (Cayman Islands)

DPSC Raise 911 Awareness in Sister Islands (Cayman Islands)

Team members from the Department of Public Safety Communications (DPSC) were in Cayman Brac and Little Cayman last week conducting presentations to better inform the public about the life-saving role of 911.“As the first of the first responders, the high level of professionalism, care and dedication displayed by our 911 operators 365 days a year while working under incredible pressure is remarkable. Highlighting their vital work and how the general public can more effectively interact with them will understandably mean better outcomes from emergencies and ultimately result in safer communities. Broadening our familiarisation efforts to the sister islands will help to further this,” said the Minister for Home Affairs, Hon. Tara Rivers…