“When we answer a call, we may answer one that’s been in a wreck and then the next call may be someone has been shot, or it may be somebody with a family member having a heart attack. It’s just one right after the other,” said Diane Walton, a Shreveport Police communications office supervisor.
Dispatch centers are the very first line of help in an emergency, and every day they come to work ready to help their communities.
The past year has been a confusing time for a lot of people and dispatchers are getting calls related to COVID-19 that are most non-emergencies. Benzie County Dispatch says that this has added a lot more work to what their days used to look like…
The acting chairwoman of the Federal Communications Commission plans to “refocus and revitalize” the group that advises the FCC on improving the security, reliability and interoperability of U.S. communications systems. And she wants it to focus on 5G…
IONIA — The Ionia County Central Dispatch 911 operating surcharge is increasing by 55 cents per device, per month starting in July.
The Ionia County Board of Commissioners voted 6-1 at its meeting Tuesday, April 13, to increase the per device, per month surcharge from $2.30 to $2.85 beginning July 1 until June 30, 2022. District Four Commissioner Ally Cook was the lone no vote..
BLACKFOOT — Bingham County Sheriff Craig Rowland says a dispatcher’s efforts Tuesday helped save the life of a local woman. Bingham County Dispatcher Layton Powell received a 911 call from the husband of a woman finding it difficult to breathe, Rowland wrote in a letter of commendation released Wednesday. During the 911 call, Powell discovered…
