National public safety telecommunications week (NY)

National public safety telecommunications week (NY)

 

BINGHAMTON, NY – This week we are celebrating the workers that do their part in keeping the first responders safe.

This week is National Public Safety Telecommunications week and it’s a time to honor the 9-1-1 dispatchers and all their hard work.

On a day to day basis they take phone calls, dispatch patrols, make calls to the department of public works or transportation…

Ridgefield Police Salute Unseen Heroes of Public Safety (CT)

Ridgefield Police Salute Unseen Heroes of Public Safety (CT)

This week, the Ridgefield Police Department is celebrating the men and women of our Emergency Communications System.

When you’re faced with an emergency such as crime, a crash, a fire, or a medical episode, these are frequently the very first people you speak to. They answer the calls. They coordinate the emergency responders who go to you during your time of need…

‘Heroes Behind the Headsets’: KSP dispatchers often first voice heard on person’s worst day (KY)

‘Heroes Behind the Headsets’: KSP dispatchers often first voice heard on person’s worst day (KY)

HICKORY — They are often the first voices a person will hear in the event of an emergency. They are an unseen lifeline in a time of distress. They are called “heroes behind the headsets” for good reason.

Telecommunicators, or dispatchers, with Kentucky State Police form a tight unit that is available 24 hours a day, seven days a week, and 365 days a year to connect the public to an agency which can provide needed help…


Getting real-time crash data to responders

Getting real-time crash data to responders

highway accident (image by plasid / Shutterstock, Inc.)

Public safety answering points (PSAPs) in California can get real-time crash notifications through an agreement between a cloud-based emergency response platform and General Motors’ OnStar emergency system.

Announced at the end of March, the collaboration between OnStar and RapidDeploy gives 911 call takers in the state immediate data about accidents that they can use to improve response – for instance, dispatching several ambulances to a multi-vehicle pileup.