by AllThingsECC.com | May 26, 2021 | Comm Center News
By Sarah Krueger, WRAL Durham reporter
Durham, N.C. — Records obtained by WRAL Investigates show staffing shortages at Durham’s 911 center have delayed emergency response times by as much as 13 minutes this year.
Firefighters routinely report issues with 911 dispatches to city officials, and WRAL obtained details of those reports late Monday following a public records request. More than 40 incidents have been recorded during the first four months of this year
At least a third of the incidents were linked staffing problems at the 911 center, which has forced the city to route almost 10 percent of its calls to the Raleigh-Wake County 911 center…
by AllThingsECC.com | May 26, 2021 | Comm Center News
Communications board digs into Christmas bombing outage
In the wake of the Nashville Christmas bombing that disrupted regional telecom service, the Tennessee Emergency Communications Board (TECB) has been working with AT&T to ensure a more resilient 911 network.
When a bomb inside an RV parked outside AT&T’s downtown Nashville switching facility went off, it disrupted internet, phone and wireless services as far away as Kentucky and Alabama. The explosion caused voice and data service outages for 911 call centers, businesses, hospitals, the Nashville airport, government offices and individual mobile users. FirstNet, the nationwide, wireless public-safety broadband network operated by AT&T, was also affected…
by AllThingsECC.com | May 26, 2021 | Jobs
Aurora Police Department 100 S. Aurora Rd. Aurora, Ohio 44202 JOB TITLE: Police Dispatcher (Part-time) DEPARTMENT: Police REPORTS TO: Administrative Lieutenant STATUS: Non-classified/Non-exempt/Part-time/Non-union DATE EFFECTIVE: May 10, 2021 WAGE: $23.49/Hour The City of Aurora Police Department is seeking applications for the position of Dispatcher, a non-classified, non-exempt, part-time, non-union position. General Duties: Duties of the position include, but are not limited to: Communication with Police, Fire and Public Service personnel. Answering 911 and non-emergency lines. Deputy Clerk of Court duties…
by AllThingsECC.com | May 26, 2021 | Comm Center News
Newly released audio recordings detail the conversation between a Tulsa County dispatcher and a man armed with a gun, who barricaded himself inside his home with two other people last week in Berryhill.
The dispatcher convinced the man to put down his gun and surrender to Tulsa County Deputies. The 911 call shows that the dispatcher who handled the call was able to stay calm and build rapport with the suspect, Roger Gray, which made all the difference in keeping everyone safe.
Suspect: “Tell them to come in here.”
Dispatcher: “They are not going to come into the house. Because we don’t know what situation we are walking into….
by AllThingsECC.com | May 26, 2021 | Comm Center News
SPRINGFIELD — Tucked away beside the Effingham Health System complex is a small but vital piece of Effingham County’s first responder network — Lifestar.
Besides being able to get to an accident scene and then to a hospital quickly, Lifestar provide what amounts to an emergency room in a helicopter. Flight Paramedic Jeff Kuehn said it’s like bringing the emergency room to the patients.
When a call comes in through Lifestar dispatch, a team of three — a pilot, flight nurse and a flight paramedic — boards a helicopter and flies to the emergency site. Once there, they work alongside other first responders, whether law enforcement, firefighters or EMS…
