Councilman Muschal wife fume over 911 response following near-death experience at Wishy Washy (NJ)

Councilman Muschal wife fume over 911 response following near-death experience at Wishy Washy (NJ)

Teflon councilman George Muschal and wife Theresa are on their way out of Trenton but they almost didn’t make it past the weekend. They said in interviews Monday that they’re thankful to be alive after an out-of-control driver slammed into their business Saturday, trapping the couple inside their attached home and causing an estimated $25,000 in damages to the iconic Wishie Washie laundromat.

Sgt. Cynthia Hargis, a Trenton Police spokeswoman, said the councilman’s 911 call initially went to Hamilton communications because his business borders straddles the towns but was later forwarded to the Trenton bureau. She added that residents could experience problems when dialing 911 from cell phones. “The Trenton Police Department would like to remind all citizens when using their cell phones for 911 calls, that the call could be received by another municipality based off of their location when making the call,” she said…

Next-generation 911 advancing quickly, but needs better funding, experts say

Next-generation 911 advancing quickly, but needs better funding, experts say

The nation’s move to the next generation of 911 technology has made strides over the past year, but industry experts said during an online event Friday that considerable work is still needed in securing sustainable funding from Congress and establishing standards, particularly to secure the new, IP-based systems.

Recent developments affecting next-generation 911 include an announcement this week by Jessica Rosenworcel, acting chair of the Federal Communications Commission, that the FCC has secured agreements with the nation’s three largest wireless carriers —  AT&T, T-Mobile, and Verizon — to begin delivering vertical location data nationwide. The companies have agreed to immediately begin providing 911 centers nationwide with what the industry calls “z-axis” data, intended to help first responders more quickly locate callers in multi-story buildings…

Communications | City of Westerville, OH

9-1-1 Communications Dispatchers 

Westerville’s Communications staff brings many years of emergency, police, fire and medical service dispatching experience to Westerville residents and visitors. The need for the very best emergency dispatching service is not lost on anyone who has ever had to dial 9-1-1. Twenty-four hours a day, seven days a week, the Communications Section is ready to assist in city emergencies. This staff responds to more than 70,000 calls for emergency service annually.

The primary purpose of the Communications Section is to provide professional and responsive dispatch communications services to all City Public Safety forces and all other City departments during non-business hours. The mission of the Communications Section is to provide an efficient combined 9-1-1 Communications Center that is quick to respond to the Divisions of Police, Fire, Public Service and the community in general…

Meigs County dispatcher saves a life by giving CPR instructions over the phone (TN)

MEIGS COUNTY, Tenn. — A family in Meigs County credits a quick-thinking 911 dispatcher for saving a life, even though the dispatcher wasn’t near the person she saved.

On May 1st, Karissa Cardner successfully gave CPR instructions for a 25-year-old man who was unresponsive. That saved his life.

Cardner’s training was made possible through the new Telecommunicator CPR law in Tennessee, which went into effect in January of this year…

Question Answered: What’s the status of Ripon’s dispatch transfer? (WI)

Question Answered: What’s the status of Ripon’s dispatch transfer? (WI)

Question:What’s the status of Ripon’s dispatch transfer?Answer:After nine months of intensive work, the transfer of all Emergency Communications Services between the city of Ripon and Fond du Lac County Communications Center happened Tuesday.

“The transition has been made — fire, EMS and police,” City Administrator Adam Sonntag said. “We had a department head meeting [Wednesday], and all of them indicated that — short of a couple of hiccups, but nothing major — the transition went really smoothly.”

Members of the Ripon Police Department, Ripon Guardian Ambulance Service, Ripon Area Fire District (RAFD) and Fond du Lac County Communications have been working behind the scenes to ensure a smooth transition over the last nine months…