by AllThingsECC.com | Jun 8, 2021 | Comm Center News
A shortage of dispatchers may mean you’re going to be put on hold if you call to report an emergency
ST. LOUIS — When you’re in danger or witnessing a crime, every second counts.
For months, St. Louis’s 911 dispatch system has been putting callers on hold. Over the weekend, it happened to Alderwoman Cara Spencer, who tweeted about witnessing a car accident…
by AllThingsECC.com | Jun 8, 2021 | Comm Center News
The Lethbridge Police Service is responding to criticisms leveled at them during last week’s police commission meeting by a group of Westminster area residents for not responding fast enough when they call to report a problem in their local park.
Insp. Jason Dobirstein, of the LPS Field Operations, acknowledges that sometimes it takes longer to respond to these concerns depending on whether the call is high priority, as in an emergent call in progress, or of lower priority when there appears to be no immediate threat to members of the public.
However, states Dobirstein, the Public Safety Communications Centre has to make a determination how and when to task the limited available officers on shift based on a scale of priorities…
by AllThingsECC.com | Jun 8, 2021 | Comm Center News
Teflon councilman George Muschal and wife Theresa are on their way out of Trenton but they almost didn’t make it past the weekend. They said in interviews Monday that they’re thankful to be alive after an out-of-control driver slammed into their business Saturday, trapping the couple inside their attached home and causing an estimated $25,000 in damages to the iconic Wishie Washie laundromat.
Sgt. Cynthia Hargis, a Trenton Police spokeswoman, said the councilman’s 911 call initially went to Hamilton communications because his business borders straddles the towns but was later forwarded to the Trenton bureau. She added that residents could experience problems when dialing 911 from cell phones. “The Trenton Police Department would like to remind all citizens when using their cell phones for 911 calls, that the call could be received by another municipality based off of their location when making the call,” she said…
by AllThingsECC.com | Jun 7, 2021 | Articles, Comm Center News
The nation’s move to the next generation of 911 technology has made strides over the past year, but industry experts said during an online event Friday that considerable work is still needed in securing sustainable funding from Congress and establishing standards, particularly to secure the new, IP-based systems.
Recent developments affecting next-generation 911 include an announcement this week by Jessica Rosenworcel, acting chair of the Federal Communications Commission, that the FCC has secured agreements with the nation’s three largest wireless carriers — AT&T, T-Mobile, and Verizon — to begin delivering vertical location data nationwide. The companies have agreed to immediately begin providing 911 centers nationwide with what the industry calls “z-axis” data, intended to help first responders more quickly locate callers in multi-story buildings…
by AllThingsECC.com | Jun 7, 2021 | Jobs
9-1-1 Communications Dispatchers
Westerville’s Communications staff brings many years of emergency, police, fire and medical service dispatching experience to Westerville residents and visitors. The need for the very best emergency dispatching service is not lost on anyone who has ever had to dial 9-1-1. Twenty-four hours a day, seven days a week, the Communications Section is ready to assist in city emergencies. This staff responds to more than 70,000 calls for emergency service annually.
The primary purpose of the Communications Section is to provide professional and responsive dispatch communications services to all City Public Safety forces and all other City departments during non-business hours. The mission of the Communications Section is to provide an efficient combined 9-1-1 Communications Center that is quick to respond to the Divisions of Police, Fire, Public Service and the community in general…