by AllThingsECC.com | Jul 22, 2021 | Comm Center News
A Lacombe woman called 911 about a flaming vehicle on Hwy 2 and was twice put on hold by emergency dispatchers who seemed unfamiliar with the locations of Ponoka and Wetaskiwin.
Krysta Fornataro said the provincial government’s new centralized ambulance dispatch system “an absolute fail” after she spent three or four minutes on the 911 line without getting through to police, fire or ambulance.
After the “horrible experience,” she now worries about what could happen if an emergency ever befell her family…
by AllThingsECC.com | Jul 22, 2021 | Comm Center News
ALBEMARLE COUNTY, Va. (WVIR) – 5 p.m. UPDATE: The city of Charlottesville reports that telephone carriers have restored services that were affecting calls in the Charlottesville-Albemarle area. The Emergency Communications Center’s 9-1-1 call volumes have returned to normal and there are no further reports of outages. Public safety stations are returning to normal operations.
Services in Greene and Fluvanna County are also now restored.
ORIGINAL ARTICLE:
Officials throughout central Virginia reported phone outages that affected 911 capabilities for part of the day Thursday, July 22.
Charlottesville, as well as the counties of Albemarle, Buckingham, Fluvanna and Greene were among those affected by the outage…
by AllThingsECC.com | Jul 22, 2021 | Comm Center News
The centre provides dispatching services for the Saint John Police Force and twenty-seven fire departments between Sussex and St. Stephen.
Covering sick time and vacation for current staff is a challenge along with hiring.
PSCC manager Lois Gorman said training new operators also brings challenges…
by AllThingsECC.com | Jul 22, 2021 | Articles, Comm Center News
First and foremost, Tango Tango Push-To-Talk (PTT) is FirstNet-certified for both the Android operating system and iOS (Apple), not Android-only as stated in the list of vendors that have met FirstNet’s rigorous evaluation. I also neglected to note that Tango Tango, JPS VIA, and ESChat are the only FirstNet-certified PTT applications I am aware of that are fully interoperable with each other.
Tango Tango has been growing quickly as a result of working primarily with smaller departments that want interoperability with Land Mobile Radio (LMR) and PTT over FirstNet. Tango Tango also enables fire departments to send alert tones to FirstNet smartphones as well as normal alerts to pagers…
by AllThingsECC.com | Jul 22, 2021 | Comm Center News
SHAKER HEIGHTS, Ohio — City officials have introduced a proposed merger of the current Heights-Hillcrest Communications Center (HHCC) with the much larger Chagrin Valley Dispatch for all police, fire and emergency medical dispatching services.
To do that, the five participating cities in HHCC — Cleveland Heights, Richmond Heights, Shaker Heights, South Euclid and University Heights — would have to dissolve the existing “Council of Governments (COG)” originally formed in 2016, with Richmond Heights signing on the next year.
For the most part, it would be a formality in joining the 28 municipalities that are part of Chagrin Valley Dispatch (CVD), with the proposal calling for the current HHCC joint dispatch facility in MetroHealth’s Cleveland Heights Medical Center remaining fully staffed and operational for the original five cities…
