TYLER, Texas (KLTV) – Dispatchers are often those who answer the first call during an emergency, and the first to give directions. East Texas telecommunicators share their experiences throughout the pandemic.
“Basically, it’s a multi-casualty event every day,” UT Health East Texas EMS Director of Communications Michael Smith said about their experience throughout the pandemic. “Which is something that we may be used to dealing with every now and then. Now, it’s a constant event every single day. You’re seeing increased call volumes, increased hospital admissions.”
Smith said they transported 199 patients to the hospital on Tuesday. The average number of calls is about 150 per day, meaning they have seen an increase of about 25 percent…
Last week, I wrote about the FirstNet Authority’s request for information concerning off-network communications. Response to that article was greater than to any I have written in the past three to four months. Most of the comments were positive and many brought up some of the same issues I wrote about…
Polaris Wireless announced that its vertical-location (Z-axis) information can be delivered to carriers for 911 purposes by users of non-iOS and non-Android phones through a collaboration with Qualcomm—a deal that is expected to make the first end-to-end 911 solution with Z-axis location commercially available early next year.
Polaris Wireless CEO and founder Manlio Allegra noted that the company’s vertical-location technology bettered the FCC’s vertical-location accuracy requirements in tests conducted in 2016 and 2018, but the collaboration with Qualcomm on a control-plane solution promises to make it available broadly…
The Northern Middlesex Regional Emergency Communication Center (NMRECC) is seeking experienced, qualified public safety 911 Dispatchers. Candidates must possess certifications in EMD, 911, CPR and AED, IMC, and CJIS. Certification from APCO as a PST1 or equivalent is preferred. Candidate to become certified in Next Generation 911 systems through the MA State 911 Department and in TTY hearing impaired equipment.
HUMPHREYS CO., Tenn. (WKRN) – Dispatchers in Humphreys County were overwhelmed with emergency calls during Saturday’s severe flooding.
The Humphreys County 911 Director told News 2 there were only two dispatchers on shift at the time. They work in 12-hour shifts and said it was difficult getting additional staff due to the rapid nature of the calls. They estimated receiving at least 350 calls in regard to the flooding…
Learn about current efforts to continue to protect the 4.9 GHz Band for public safety as well as recent filings, key decisions impacting these efforts, and how you can support PSSA’s initiative to protect the 4.9 GHz band for public safety.
