Emergency alert system could see future changes (TN)

An emergency alert system, commonly referred to as reverse 911, could only have been used last week if Eastman Chemical Co. had asked for it, city officials said.

But the alert system can be triggered by field supervisors with the police, fire or public works departments.

Adrienne Batara, spokeswoman for the city of Kingsport, confirmed that the Eastman Fire Department, as the lead agency in dealing with the steam line rupture, had to request the calls be made…

APD’s 911 communication center is behind on calls; commissioner proposes solution (TX)

Austin’s Public Safety Commission met Monday night to discuss concerns over backlogs and long response times within the city’s 911 system, and proposed solutions to the problem.

“When our citizens’ world is starting to unravel, you’re the first voice they hear,” said commissioner John Kiracofe.

But some Austinites are finding it’s taking longer and longer to actually hear that voice. Case in point: an armed robbery at Liberty Pharmacy on Spicewood Springs Road in October…

Tucson 9-1-1 dispatch center works to turn around troubled past (AZ)

TUCSON (KVOA) – When you dial 9-1-1 in an emergency, every second counts.

But as the News 4 Tucson Investigators told you over the past several years, seconds​ were turning into minutes for callers to the city’s 9-1-1 communications center.

Back in 2017, the News 4 Tucson Investigators broke the story about dangerously long 911 hold times center.

The following year, Tucson Police and Tucson Fire combined their dispatch centers.

In 2020, the city had a third-party assess the combined public safety communications center…

Ohio legislation pushes for 911 upgrade to allow texts, but county officials balk at the costs

Ohio legislation pushes for 911 upgrade to allow texts, but county officials balk at the costs

A dispatcher for the 911 center at the Pickaway County Sheriff's Department in Circleville. Ohio is looking at funding to help accelerate the push for a statewide next-generation 911 system.

Ohio’s 911 system is outdated, made for a time period when landline phones were dominant. In many places, you can only call, not text, 911. Pinpointing locations of mobile callers can be difficult. Infrastructure is old.

“911 in Ohio is way behind even the most reasonable of expectations,” said Matt Franke, a 911 coordinator in Butler County, in written testimony. “Our current 911 network still operates as it did when introduced in the 1960s.”

So for almost eight years, the state has studied and made plans to upgrade all of Ohio into a “next-generation” 911 system. That new system would allow all Ohioans to text 911 and improve emergency response for mobile users…

Municipalities form pact, seek solution to cost of 911 contracts with Malhuer County increasing amid fiscal year (OR)

Municipalities form pact, seek solution to cost of 911 contracts with Malhuer County increasing amid fiscal year (OR)

MALHEUR COUNTY — Could 911 emergency dispatch services ever be contracted to another country, such as India or the Phillipines? This was one of the questions that was posed during the city of Ontario’s preliminary budget meeting on Tuesday night when the discussion shifted to expenditures. The reason: The city’s 911 contract with Malheur County Sheriff’s Department is being pushed up during the current fiscal year by about $47,000. It was budgeted at $215,803 for the 2021-22 fiscal year, but is now projected to be $263,739.

According to Finance Director Kari Ott, the city was not made aware of a 26.58% increase to the contract and is currently trying to negotiate with the county. And they aren’t the only ones…