Record calls for Reno dispatch center; how to help when you need help (NV)

Record calls for Reno dispatch center; how to help when you need help (NV)

RENO, Nev. (KOLO) – Calls to the Reno Public Safety Dispatch Center hit a record in 2021.

With more than 500,000 calls across the Reno area and nearly 550,000 officer/firefighter-initiated calls, the Reno Dispatch team plays a critical role in keeping the community safe.

The dispatch center is the largest full-service, multi-jurisdiction, multi-discipline primary public safety answering point (PSAP) in Northern Nevada. Officials gave the community a behind-the-scenes look inside the dispatch offices…

Public Safety Advocate: FirstNet Ten-Year Anniversary—FCC Chair’s Speech, Awards, and Unified Push-To-Talk

I hear that a good time was had by all who celebrated the ten-year anniversary of the creation of FirstNet. I, on the other hand, unexpectedly spent my Tuesday in a Mayo Hospital operating room while they put final touches on a minor surgery. Still, I was able to watch some of the live stream and from what I saw, it appeared to be a professional and well-organized event.

The Celebration

Congratulations are in order for the FirstNet Authority, the management team at the Public Safety Broadband Technology Association (PSBTA), and members of the Public Safety Spectrum Alliance (PSSA)…

Misuse of 911: A common occurrence for emergency dispatch centers (GA)

Misuse of 911: A common occurrence for emergency dispatch centers (GA)

Cover picture for the article

Dialing 911 is a seemingly simple way to ensure you’ll receive help in any emergency, but call centers are seeing a rising trend of residents calling with no emergency present.

FOX 31 News obtained audio for of a number of 911 calls made in Dougherty County; one of those:

Dispatch: Albany 911 what’s your emergency? Caller: Um, there’s a bunch of kids riding scooters and stuff up and down our road and it’s a little late for that.

According to NENA the 911 Association 240 million calls are made to 911 each year across the nation. The vast majority of the calls, deemed non-emergencies by officials… READ MORE

 

APCO Seeks Working Group Members to Create a New Candidate Standard Titled Common Computer Aided Dispatch (CAD) Public Safety GIS Identifiers

Alexandria, VA – The Association of Public-Safety Communications Officials (APCO) International has issued a call for participation for working group members to participate in the creation of a candidate standard titled Common Computer Aided Dispatch (CAD) Public Safety GIS Identifiers.

CAD systems are the principal application used by public safety agencies to manage law enforcement, fire and EMS incidents from the initial time an incident is reported, to the conclusion of the incident. These systems may be composed of both tabular records management systems and spatial or geographic information (Geofile) systems…

The Park Police’s ‘Dilapidated’ D.C. Dispatch Office Puts Safety at Risk, an IG Says

The Park Police’s ‘Dilapidated’ D.C. Dispatch Office Puts Safety at Risk, an IG Says

The poor condition of the U.S. Park Police’s dispatch center in Washington, D.C., and management issues such as understaffing result in “significant safety concerns,” a watchdog found recently.

The Interior Department inspector general office, led by Inspector General Mark Greenblatt, released a management advisory on Friday about the U.S. Park Police’s dispatch operations center in D.C., which operates 24 hours a day. The Park Police, a unit of the National Park Service, is in charge of law enforcement on NPS properties…