City dispatcher earns leadership award (AK)

City dispatcher earns leadership award (AK)

The Fairbanks Emergency Communications Center sent one of its dispatchers to an annual manager’s program last fall for rigorous skill development tailored to emergency medical services (or EMS) leaders.

In January, the program, operated by Fitch and Associates, singled out Angela Modrell for its leadership award from a class of 40 individuals.

“I was shocked and humbled. It was an honor being picked by my peers for the award,” Modrell told the News-Miner by email on a recent Thursday…

Lewis County Searches for New 911 Communications Director (WA)

Lewis County Searches for New 911 Communications Director (WA)

Lewis County is actively searching for a “proven leader” to plan, coordinate and manage the operations and activities of the county’s 911 communications center.

“Long-term planning for the future of 911 in our county is happening now,” said County Manager Erik Martin. “The desire and capability to be at the center of the decision making process for that future will be something we seek in a 911 communications director.”

Lewis County 911 Communications, the public safety answering point (PSAP) for the county, received 208,396 phone and radio calls for service in 2019 — 30% of which required a dispatch service — according to a county news release…

York County 911 staffer helps deliver twins — over the phone (PA)

Emergency call operators have to deal with a lot of stress on the job.

On a typical day, they may have to deal with medical emergencies or crimes in progress. But most go their entire careers without themselves stepping into the role of midwife.

Not 38-year-old Katie Jenkins. The York County 911 call-taker recently helped deliver twins.

“We never know what’s going to be on the other end of that phone,” Jenkins said Monday. “Hopefully, we’ll get to deliver more babies…

AT&T says FirstNet unit grew 60% to a $1.7 billion business in 2021

FirstNet has been an “undisputed success” for AT&T, growing 60% in 2021 to generate $1.7 billion in revenue for the carrier giant that has been contracted to build and maintain the nationwide public-safety broadband network (NPSBN), according to an AT&T official.

Rasesh Patel, chief product and platform officer for AT&T Business, also updated the coverage statistics for FirstNet users during a presentation made yesterday during AT&T’s virtual Analyst and Investor Day event…

Harrisonburg-Rockingham ECC in need of full time communicators (VA)

Harrisonburg-Rockingham ECC in need of full time communicators (VA)

HARRISONBURG, Va. (WHSV) – The Harrisonburg-Rockingham Emergency Communications Center (HRECC), or 911 center, is looking to hire six full-time communicators to assist with emergency and non-emergency calls.

You do not need any experience and they will give you training.

“It can sound a little intimidating, but there’s nothing to be afraid of. We provide all of the training and we’ll be with you every step of the way until you feel comfortable, and we feel comfortable you being alone on the operations floor,” Alan Pineda, a Shift Supervisor at HRECC, said…