Language barrier removed in Text-to-911 (IN)

A language barrier has been removed for non-English speakers who need to contact 911 dispatchers in an emergency.

Vigo County Central Dispatch has added a language enhancement to the Text-to-911 system, director Vickie Oster said Wednesday.

People can now send text messages in their native language directly to 911 for help, and the text will be automatically translated for the dispatcher. As the dispatcher responds, it will be automatically translated back into the native language of the individual…

Georgia 911 CPR training bill faces decision in House

Georgia 911 CPR training bill faces decision in House

The bill followed on an 11Alive investigation that found dozens had needed assistance at Atlanta’s airport while 911 operators were barred from giving instructions.

ATLANTA — Calling 911 in Georgia is currently a game of roulette: you might get a medically-trained dispatcher or you might not.

It all depends which 911 center answers the call.

That’s because training to give CPR instructions over the phone is not required for Georgia dispatchers. More than half of 911 centers in the state don’t offer CPR or Emergency Medical Dispatch pre-arrival instructions to emergency callers, as first revealed by 11Alive

Norwalk police to receive new $5.6M communications system (CT)

Norwalk police to receive new $5.6M communications system (CT)

NORWALK — The city’s police department will soon receive a $5.6 million upgrade to its communications system, officials said.

Approved last week by the Common Council’s Public Safety and General Government Committee, Norwalk police can begin the process of employing Motorola Solutions to purchase and install a new citywide communications radio system.

The new system, which received approval from Chief Thomas Kulhawik on March 16, will cost $5,561,994, according to city records..

Gallatin County 911 answers increase in calls, will implement new radio system upgrades (MT)

Gallatin County 911 answers increase in calls, will implement new radio system upgrades (MT)

BOZEMAN, Mont. – The growing and highly visited Gallatin Valley over the past four years has created a significant increase in call volume prompting new upgrades and a search for more voices on the other end of an emergency call.

The Gallatin County 911 Dispatch Center released its first annual report showing 160,492 total emergency and non-emergency calls last year and a more than 21% increase in call volume from 2018.

Gallatin County 911 Director Tim Martindale said the 23-law enforcement and fire/EMS agencies throughout the county they dispatch out will get a big boost from a new radio system signal they have been testing out down in Dallas, Texas, to start being implemented in May…

Former DC 911 head knew about newborn’s death but failed to say so at 2020 hearing

When Karima Holmes appeared at a June 9, 2020, virtual DC Council hearing (above) she had known for three weeks DC 911 made serious mistakes after a woman gave birth inside her Upper Northwest apartment. As the director of DC’s Office of Unified Communications (OUC) it was her job to know. She even said as much during that hearing. But somehow Holmes couldn’t recall the tragic incident when questioned by the chairman of the council committee responsible for OUC oversight…