Fort Worth celebrates National Public Safety Telecommunicators Week (TX)

The City of Fort Worth is celebrating April 10-16 as National Public Safety Telecommunicators Week. This week, sponsored by the Association of Public-Safety Communications Officials International and celebrated annually, honors the thousands of men and women who respond to emergency calls, dispatch emergency professionals and equipment and render life-saving assistance.

Fort Worth’s 911 telecommunicators processed 1.4 million calls last year — 790,000 of those were emergency calls…

Carbondale police honor dispatchers during Telecommunicators Week (IL)

Carbondale police honor dispatchers during Telecommunicators Week (IL)

CARBONDALE (WSIL)—Before first responders can respond to a crisis, it has to go through a telecommunicator.

“Telecommunicators are the first people that people speak to when they call for any type of assistance they may need. They are the calm voice on the other end of the telephone,” said Carbondale Police Chief, Stan Reno.

During National Telecommunicators Week, departments across the country recognize the work put in by the voice behind the calls…

National Public Safety Telecommunicators Week honors 911 dispatchers (MS)

National Public Safety Telecommunicators Week honors 911 dispatchers (MS)

JONES COUNTY, Miss. (WDAM) – It’s National Public Safety Telecommunicators Week!

April 10-16, 2022, is a time dedicated to celebrating and honoring the people helping others during some of the worst moments of their lives.

“They don’t get much praise for it,” said Ramona Dungan, 911 communications manager at the Jones Co. Emergency Operations Center. “A lot of them don’t do it for that… they do it just to be able to know they helped someone in a time of need…

‘The voice of calm in the storm’: What it takes to answer Tampa’s more than one million 911 calls each year (FL)

What it takes to answer Tampa’s more than one million 911 calls each year

This week is National Public Safety Telecommunicators Week. We got the opportunity to see where Tampa’s 911 calls are answered and what it truly takes to wear the headset…

El Cajon will try sending some 911 calls to nurses, not hospitals. Here’s how it’s gone elsewhere (CA)

El Cajon will try sending some 911 calls to nurses, not hospitals. Here’s how it’s gone elsewhere (CA)

Several years ago in the nation’s capital, a few hundred people who dialed 911 were not taken to a hospital.The next year, nearly 2,900 calls didn’t lead to an emergency room. The year after, it was more than 7,000, according to city data.

Since 2018, more than 16,000 calls that once might have resulted in trips to the hospital were instead transferred to nurses, who could still help people find doctors or schedule rides to urgent cares…