‘There’s No Average Day’: Behind The Scenes Of A 911 Centre (Canada)

Krista Wilson had no idea she would one day end up working as a 911 operator.

But more than 25 years after taking her first call, the seasoned operator has no regrets.

Those working behind the scenes in the public safety community are being recognized this week during National Public Safety Telecommunicators Week.

Wilson was working at a law firm in the 1990s when an ad appeared in the paper looking for 911 operators in Saint John…

Habersham County recognizes 911 dispatchers during National Telecommunications Week (GA)

Habersham is celebrating the dedication and life-saving work of its E-911 dispatchers this week during National Public Safety Telecommunicators Week.

The second week of April marks National Public Safety Telecommunicators Week, sponsored by the Association of Public-Safety Communications Officials (APCO) International. The week honors the thousands of E-911 telecommunicators who respond to emergency calls and dispatch emergency services.

Patricia Anderson of the Contra Costa County Sheriff’s Office in California started the week in 1981, which is now nationally recognized. In Habersham County, local government is recognizing Habersham’s dispatchers, the unseen part of public safety, for their dedication and service…

KCEAA presents new public safety communications tower (WV)

KCEAA presents new public safety communications tower (WV)

KCEAA Executive Director Monica Mason speaks during a ceremony Thursday.

CHARLESTON, W.Va. — The Kanawha County Emergency Ambulance Authority (KCEAA) presented its new Public Safety Communications Tower on Thursday as part of National Public Safety Telecommunications Week.

This project was a coordinated effort done by KCEAA, the Kanawha County Commission and Kanawha County Metro 911, with officials from all parties at a ceremony at the Brooks Street headquarters.

Mason said it’s a great day for Kanawha County and telecommunicators in the area. The tower completes the countywide communications network of towers and replaces a tower that was at the end of its life…

Celebrate behind the scenes workers during Telecommunicators Week (IN)

Celebrate behind the scenes workers during Telecommunicators Week (IN)

This week marks a special celebration of 911 dispatchers across the nation.

National Public Safety Telecommunicators Week runs from April 10th to the 16th.

This week-long event is a time to celebrate and thank those who dedicate their lives to serving the public.

The celebration first started in 1981 and has continued as a way for the public to take a moment to thank the public safety communications community…

911 dispatchers are key link in public safety (FL)

911 dispatchers are key link in public safety (FL)

Before she became a dispatcher for Charlotte County, Kimberly Heffley worked in the Collier County court system.

“I went from one end of the justice system to the other,” Heffley said.

Local law enforcement in Charlotte, DeSoto and Sarasota counties have taken time to praise their dispatch teams online.

“These are the first ‘first responders,’” Sarasota County Sheriff’s Office Capt. Dan Tutko said…