Punxsutawney Future First Responders Club visits Jefferson Co. 911 Center (PA)

Punxsutawney Future First Responders Club visits Jefferson Co. 911 Center (PA)

PUNXSUTAWNEY — The Punxsutawney Future First Responders Club visited the Jefferson County 911 Center last week to see what a typical day as a 911 operator is like.

FFRC Club Advisor and School Resource Officer Ryan Miller said the 911 dispatchers are the “unseen and unsung heroes of the emergency response field.” He said they have one of the most complex and stressful jobs in the business, and are the first to get information about what is often someone’s worst moments…

‘If it gets worse, it’s going to be dangerous’: Vacancies grow at Raleigh 911 call center (TN)

How many full-time dispatchers can be funded and how to provide a raise for them were primary topics of discussion Wednesday at a meeting of the Greeneville-Greene County 911 board of directors.

911 Director Jerry Bird submitted two tentative budgets, one providing for the 18 full-time dispatchers currently employed and another that would pay for 20 full-time dispatchers.

Bird has said that 21 full-time dispatchers, supplemented by part-time employees, would be a workable number accounting for attrition and factors like unplanned medical leave and vacation time… READ MORE

Norristown council approves Municipal Hall communications system contract (PA)

NORRISTOWN — Members of the Norristown Municipal Council authorized a nearly $70,000 contract earlier this week to revamp its public safety communications system as renovations continue on Municipal Hall.

The roughly $69,786 agreement with Intenna Systems, Inc, of Medford, New Jersey, would enhance communications for the municipality’s police officers, firefighters and first responders, according to Norristown Fire Chief Tom O’Donnell…

‘If it gets worse, it’s going to be dangerous’: Vacancies grow at Raleigh 911 call center (NC)

‘If it gets worse, it’s going to be dangerous’: Vacancies grow at Raleigh 911 call center (NC)

RALEIGH, N.C. (WTVD) — Raleigh public safety personnel continue to voice their concerns about safety in the City of Oaks as staff vacancies and low wages plague multiple departments.

The ABC11 I-Team spoke exclusively to a current 911 operator who has worked at the Wake-Raleigh Emergency Communications Center for years.

“We’re bleeding staff,” the employee said. “It’s going to get worse before it gets better. And I’m concerned about the citizens of Wake County and about the first responders…