Santa Clarita’s 911 Dispatchers’ Unseen Acts Of Daily Heroism (CA)

Whether it’s an accident, a crime, or some other emergency, Santa Clarita Valley residents can always count on there being a voice on the other end of the phone when they call 911. KHTS went behind the scenes with the 911 SCV Sheriff’s Station Dispatch Center to meet the unsung men and women who help keep our community safe.

The deputies and law enforcement technicians manning the 911 dispatch center carry with them a sense of responsibility for their community, thinly veiled by a jovial sense of dark humour used by so many others in high-stress jobs. When the phone lines are free, jokes and friendly chit-chat fill the air, but the moment the special ringtone for an emergency  911 call comes in, the dispatchers immediately switch to placing all their focus on the caller with professional aplomb…

Monett may turn over 911 calls (MO)

BarCo residents’ calls would be dispatched through Cassville center

Discussions are in the preliminary stage for the City of Monett to transfer emergency communications for its Barry County residents over to Barry County’s 911 Center in Cassville.

Monett City Administrator Chris Weiner and Mayor Mike Brownsberger have met with Mike Phillips, director of Barry County E9-1-1, as well as Lawrence County Communications Director Bonnie Witt-Schulte and Jack Schultz, Lawrence County Emergency Services Board member. Phillips has requested the city provide him with plans by June 1…

Boylston voters could fund radio system, approve CPA at annual town meeting May 2 (MA)

BOYLSTON – In addition to the town budget, several spending articles could lead to discussion on May 2, with the Annual Town Meeting starting at 7 p.m. in the Tahanto Regional High School auditorium.

Although it is listed last on the warrant, the town budget is the biggest spending item, at $19,093,416, assuming no changes needed by other votes at the meeting.

A major expense being asked of taxpayers is a new radio system that would improve communications for police, fire, highway and light department…

Volusia County emergency dispatch adds mental health crisis counselor (FL)

Volusia County emergency dispatch adds mental health crisis counselor (FL)

There’s a new program in Volusia County to properly handle 911 calls from people having a mental health crisis. Sheriff Mike Chitwood points to an increase in mental health reports and says too often, they end tragically.The sheriff says about half of the 60,000 calls dispatch gets a month are substance abuse or mental-health related.A new crisis counselor will help dispatchers so that they have a better chance at getting the right resources where they’re needed.It’s the lifeline for callers who are in danger, charging the person who answers to act fast in hopes of saving them.”The person knows that it’s a recorded line and they leave their last will testament and then they take their life and the dispatcher is on the line,” Chitwood said.Chitwood says, typically, it’s police officers responding to these crises…