by AllThingsECC.com | May 26, 2022 | Comm Center News
The Saratoga Police Department continues to grapple with staffing issues in dispatch.
Town Council last week approved a request from Chief Kenneth Lehr to hire an applicant contingent on a background check. However, Mayor Creed James recommended that Chief Lehr postpone advertising for a dispatch supervisor until the budget workshops are complete.
Councilman Ben Spaulding, who is the governing body’s liaison with the police department agreed. Mayor James said he is seeking outside help through county sources for solutions to staffing the dispatch center…
by AllThingsECC.com | May 26, 2022 | Comm Center News
Chester County announced the addition of six new 911 dispatchers to its ranks at Wednesday’s Board of Commissioners meeting as it seeks to address a massive staffing crisis impacting the county Department of Emergency Services.
The department has been hemorrhaging staff for years.
With 29 full and part-time vacancies as of Tuesday, the county agency was well above the 18 full and part-time vacancies that it had at the end of 2019…
by AllThingsECC.com | May 26, 2022 | Comm Center News
East Lyme — While residents enjoyed the seasonably warm and sunny day Tuesday morning, town officials were busy receiving real-time data about Hurricane Thompson, a simulated Category 3 storm approaching the shoreline.
Representatives of all East Lyme agencies gathered inside the state-of-the-art Emergency Operations Center, or EOC, in the new public safety building at 277 W. Main St. in Niantic for a multistate drill that began at 9 a.m. and concluded after three and a half hours…
by AllThingsECC.com | May 26, 2022 | Comm Center News
DURHAM, N.C. (WNCN) – This week a 911 operator academy started at Durham Technical Community College to help fill the vacancies at the Durham Emergency Communications Center (DECC) and other agencies across the state.
This comes after CBS 17 broke the story last year about the 911 operator shortage and how it led to a delay in 911 operators answering some calls.
CBS 17 has just received city emails through an open records request from the City of Durham which includes complaints filed by the Durham Fire Department on the DECC, as well as information about cases where there was a delay in callers getting a hold of 911…
by AllThingsECC.com | May 26, 2022 | Comm Center News
VALLEJO, Calif. (KRON) — Vallejo Police Department’s nighttime 911 center might be closing down due to a shortage of staff.
Vallejo police announced in a press release Wednesday, that department was fully staffed in early 2020, but has faced a significant loss in employment in recent times. Officials say staff often leaves to work at other agencies in the region.
“On average, Vallejo’s dispatchers handle 400-500 calls per day and now routinely work with only two people in the dispatch center, not allowing for breaks or even basic trips to the bathroom,” Vallejo police stated in the press release. “Whereas five dispatchers per shift provide the most effective amount of resources for safe and efficient operation…
