Houston Emergency Center facing large shortages of employees answering 911 calls (TX)

Julio Ariciaga says this phrase repeatedly throughout the day as he works as a 911 call taker at the Houston Emergency Center. The problem is, there are not enough people doing what he does.

“Right now, we have about 140 call takers. But at the same time, we are about 35-40% down,” Joe Laud, the Administration Manager for the Houston Emergency Center said.

GeoComm Announces Early Release Program for New Vertical Location Service Aimed at …

GeoComm Vertical Location Services makes the z-axis actionable during 9-1-1 calls by converting raw positioning measurements from 9-1-1 callers’ cell phones into dispatchable locations.

ST. CLOUD, Minn., July 21, 2022 – GeoComm is leading the way into the vertical frontier of Public Safety Location Intelligence® with the release of a new product, GeoComm Vertical Location Services. This offering provides the missing link to making the z-axis actionable during 9-1-1 calls by converting raw positioning measurements from 9-1-1 callers’ cell phones into dispatchable locations including building name, street address, height above the ground, and probable floor level, while also generating a 3D visualization of the caller’s location inside a building.