Sarasota County’s 911 Center upgrades improve emergency response (FL)
The Sarasota County Public Safety Communications Center (PSCC) is one of few agencies across the nation implementing new technology to reduce response time
Livingston Parish first to use new emergency dispatcher technology (LA)
LIVINGSTON PARISH, LA. (BRPROUD) — The Livingston Parish Sheriff’s Office is the first in Louisiana to use a new dispatcher tool, Next Generation 911 technology.
A digital, internet protocol (IP)-based system, known as Next Generation 911 is set to replace the analog 911 infrastructure that’s been in place for decades.
WestComm executive director awarded State 911 Leader of the Year (MA)
CHICOPEE — WestComm Regional Dispatch Executive Director Erin Hastings was awarded State 911 Leader of the Year.
The award comes from the Massachusetts State 911 Department and Massachusetts Communications Supervisors Association.
13 Investigates: 911 call takers ‘overworked’ while responding to crisis calls (TX)
HOUSTON, Texas (KTRK) — Julio Ariciaga is among the first people Houstonians talk to when they call 911 for an emergency.
For nearly two years, he’s worked as a call taker at the Houston Emergency Center. He said during a typical busy shift, he answers more than 100 calls a day. After each call, he said he’s automatically put through to the next 911 caller waiting to speak with an emergency responder.
DOCJT announces graduates of Public Safety Dispatch Academy Class 149 (KY)
On May 12, Gov. Andy Beshear and the Kentucky Department of Criminal Justice Training (DOCJT) announced that 24 dispatchers from across the state graduated from the Public Safety Dispatch Academy and are now ready to begin answering the call to provide assistance and assurance to both citizens and law enforcement officers of the commonwealth.
