HARRISONBURG, Va. (WHSV) — A few weeks ago, Leslie Bard, senior communicator for Harrisonburg Rockingham Emergency Communication Center, received a call unlike any other she had ever received.
“It was just a routine 911 phone call,” Bard said. “But…you never know what you’re going to get in this job.”
On the other end of the line was Eula Gammon, whose pregnant daughter had gone in to labor in their home.
TREADWAY — In an emergency situation, how are the first responders … Fire, Police, EMS, Rescue Squad, etc., going to find you?
In Hancock County we have what is called Enhanced 9-1-1 and a Computer Aided Dispatch system. What this means is that when you call 9-1-1, your name and address comes up on the computer screen at the 9-1-1 dispatch office.
It started in Spencerville, then it went through multiple towns before it ended tragically two hours later near the Ohio-Indiana border. Now we hear some of the disturbing last words from the man responsible for that chase. Our Eran Hami gives us an overview of the phone calls between Terry Pierce and police that led up to the deadly shot.
We warn you some of the audio may be disturbing.
SPRING, Texas — Spring firefighters rescued a woman who was trapped by smoke and flames on the second floor of her home.
When the woman called 911 Thursday morning, Cypress Creek Emergency Services dispatcher, Ash Thompson, calmly talked her through what she needed to do.
Thompson directed her to stay in an upstairs bedroom with the door closed and sheets stuffed under the door to fend off the smoke.
BISMARCK, N.D. – The Central Dakota Communications Center, the place that handles 911 calls, says it’s busier than ever and needs more workers.
To put it into perspective, the number of emergency calls is higher than in 2016, when they added the Mandan area to their operations.
The number of 911 calls in Bismarck Mandan and Burleigh County continues to increase. There’s also more man power on the roads with officers and deputies all across those areas responding to all those calls. Dispatchers here at CenCom say they need more people in order to keep doing their jobs and to continue keeping the community safe.
