by AllThingsECC.com | Sep 10, 2019 | Comm Center News
LUMBERTON, NC (WBTW) – The City of Lumberton has issued a statement
after a video surfaced online of two 911 dispatchers mocking the deaf.
“The City of Lumberton would like to state publicly that it in no way
endorsed or approved the unfortunate video which was created by two of
our 911 dispatchers depicting someone using sign language, and which
appeared on one of their personal Facebook pages. In fact, the City
very much disapproves of the video.” The city said in a statement.
The city says the matter is being handled administratively and that
training from the NC Division of Services for the Deaf and Hard of
Hearing will be required of all employees in the department. The City
cays this is to prevent a recurrence of this type of activity and to
provide greater awareness.
by AllThingsECC.com | Sep 10, 2019 | Comm Center News
MANATEE COUNTY, Fla. — It’s one of the most important jobs there is when it comes to people who need help.
Dispatches
are often the unsung heroes who work behind the scenes in an emergency.
They’re the ones who talk to people who call 911and get the right
emergency responders to the scene.
‘We can console them
and get them calmed down before a deputy even gets to their house,” said
David Marsh, who has worked as a dispatcher in Manatee County for more
than 20 years.
by AllThingsECC.com | Sep 10, 2019 | Comm Center News
The European Telecommunications Standards Institute recently examined
the potential use of IoT devices in emergency situations, as well as
the state of standards development for such use.
ETSI identified a number of use cases in which IoT devices could play
a role in emergency situations. Five of those applications for IoT in
public safety were:
Emergency calling. ETSI outlined two IoT-driven
emergency calling use cases. In one, a smoke detector in a remote
location, such as a forest or an isolated facility, could send an
automated emergency call to a public safety answering point if it
detected a fire – and possibly, depending on the device, provide
real-time video from the scene.
Alternatively, that type of emergency message to a PSAP could also be
initiated by an IoT service platform operator, rather than by the
device directly, with a human making the emergency call based on
information from one or more IoT devices.
by AllThingsECC.com | Sep 10, 2019 | Comm Center News
LUMBERTON, N.C. – Two dispatchers are in trouble after a Facebook video surfaced showing the pair mocking a Hurricane Dorian news conference.
In the video, one Lumberton EMS worker mocked sign language while the other “gave an update on the storm.”
The video was posted on their personal Facebook pages and later deleted, but not before deaf advocates saw it.
Our partners at WTVD took the video to interpreters who said the video was not only offensive, but confusing to some.
by AllThingsECC.com | Sep 9, 2019 | Comm Center News
OHNSTON, R.I. (WLNE) – The 9-1-1
system in Rhode Island is under scrutiny following a house fire on the
Johnston-Smithfield line.
The
homeowners were not home at the time of the fire, but their five cats
were. The bodies of four of the cats were found in the rubble. A fifth
is still missing.
“I’ve never seen anything like it,” said neighbor Fred Pontarelli.
Pontarelli
and several other neighbors believe the 9-1-1 system is outdated
because the closest fire department was not the crew called to the
scene.