Text to 9-1-1 service now ready in 10 East Texas Counties

East Texas Council of Governments’ Regional 9-1-1 Program is pleased to announce the availability of Text to 9-1-1 service in Anderson, Camp, Cherokee, Gregg, Marion, Panola, Rains, Upshur, Van Zandt and Wood Counties. Text to 9-1-1 is a service that allows citizens to send a text message directly to 9-1-1 for assistance in the event they are unable to make a voice call.

“To ensure the new service functions properly in our 9-1-1 district, our process was to drive the ETCOG region and test Text to 9-1-1 with the four major wireless carriers: AT&T, Sprint, T-Mobile and Verizon,” said ETCOG’s Director of Public Safety, Stephanie Heffner. “Once that process was completed, we conducted training with our 9-1-1 call centers. We are now making efforts to inform the public that Text to 9-1-1 is available for use.”

Deceased Grand Traverse dispatcher honored in final call

Deceased Grand Traverse dispatcher honored in final call

GRAND TRAVERSE COUNTY, Mich. (WPBN/WGTU) — The final call for Joseph Miller was played in Grand Traverse County Saturday.

Miller worked in public safety for 25 years, 21 of them for Grand Traverse County Central Dispatch.

Miller and his girlfriend Rene Hoxie-Papineau were killed in a motorcycle crash on Labor Day.

Rene Hoxie-Papineau, 62, died on September 1 after the motorcycle she was riding on crashed in Benzie County. Hoxie-Papineau was the Evidence and Property Room Manager for the Grand Traverse County Sheriff’s Office since 2002. (Jowett Family Funeral Home photo)