PSAP operations: The transformative power of ESInets

It all begins with Next Generation 9-1-1 (NG9-1-1) – the recognition that modern communications technology has far surpassed traditional, narrowband, telephony, voice-centric 911 systems.

The advent of digital communications and the enhanced capabilities of today’s handheld communication devices to send a tremendous amount of data and media beyond just the user’s voice requires a reception system on the telecommunicators’ end of the 9-1-1 call to accommodate current and near-future data delivery.

Dispatcher loses lawsuit over use of gun in shooting

The city of Chicago did not run afoul of the Second Amendment when it fired a police dispatcher for shooting another woman during a traffic altercation, a federal judge held.In a written opinion last week, U.S. District Judge Thomas M. Durkin dismissed with prejudice the lawsuit Keli Calderone brought against the city and two officials with the Office of Emergency Management & Communications.Calderone filed the suit …