GREENSBURG, Pa. —Some 911 dispatchers are sounding the alarm about a system they say is putting lives in danger.
It’s a dispatch program used in Westmoreland County. Programs like it will soon be required throughout Pennsylvania.
The program, called ProQA, requires dispatchers to follow scripts when taking police or fire calls.
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One dispatcher was concerned enough that she went on the record with Action News Investigates. “Somebody is going to die, or an officer is going to get killed. A caller…
A federal bill has passed the House and is awaiting a vote in the Senate that would reclassify 911 dispatchers as first responders. Currently, dispatchers are considered a clerical, administrative role. But, for those who do the job, and those who rely on them, they’re so much more.
At home, Damairus Reddick is a hero to his two little girls. At work, he’s a different kind of protector, cloaked in the darkness of the dimly-lit Peoria County Dispatch Center.
Reddick’s career choice was born from tragedy in his own life…
Their names are seared into the collective consciousness of California: The Griffith Park fire of 1933. The Bel-Air fire of 1961. The Tunnel fire of 1991. The Camp fire of 2018.
Spurred by high winds, low humidity and an abundance of fuel, California’s most destructive fires remake its cities and scorch its wildlands.
When the fires rage, their names are all around us. They’re hashtagged on our Twitter…
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CLAY COUNTY, Fla. – There’s a shortage of dispatchers in some of our local counties – they are the first people you turn to when you need help.
It’s a tough job under any circumstances. But right now, being a dispatcher in Clay County, is even tougher. “They’re tired of working overtime. You’ve got some people working seven to eight days straight without a day off,” said Ashley Barber, lieutenant of communications. Barber said…
WELLSBORO — The Tioga County 9-1-1 Emergency Communications Center celebrated 40 years of answering emergency calls and 30 years answering calls to the number 911 during an open house Thursday, Oct. 24.
The David R. Cohick 911 Emergency Communications Center located at 99 William Farrell Drive here boasts 16 telecommunicators who rotate shifts to provide 24-hour coverage for Tioga and Potter counties.
The center, which began operation in 2015, is able to assist callers with stations that include 10 computer monitors that can trace calls…
